Hybrid Mortgage Servicing Specialist at Founders Federal Credit Union

Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen.

Are you a finance industry professional looking for an entry level mortgage position to expand your career? If so, this position may be the right fit for you! We are in search of an individual with a high attention to detail and accuracy who has a desire to grow in the mortgage industry.  This individual will bring exceptional skills at multi-tasking, strong communication skills with both members and vendors, and the ability to grasp changing concepts quickly. 

This position will be located on-site at our Corporate Headquarters in Lancaster, SC.  Remote work is not available at this time. 

Responsibilities and Duties:   

The Mortgage Specialist is responsible for the timely and accurate funding of mortgage loans onto the Credit Union’s core system and the processing of post-closing files. This role requires quality control, extensive administrative tasks, and member service work.

Additional responsibilities include, but are not limited to:

1. Review all closing documents for data integrity and verify that all fees are accurately disbursed based on Loan Disbursement Instructions. Works directly with the Mortgage Loan Processor for any validity edits and corrections.

2. Disburse large dollar mortgage loans and complete the set-up of those accounts within the Credit Union’s core system with accuracy, including setting up payment transfers and new escrow accounts. Data integrity and accuracy to mitigate risk to the Credit Union is required.

3. Validate accurate wire instructions have been received from the mortgage settlement agent. Submit wire requests for mortgage funding through WireXchange, subject to approval by another Mortgage Specialist. Authorize wires in WireXchange, from other Mortgage Specialists, after validating data integrity of wire submitted for release.

4. Validate that all outstanding underwriting conditions have been met.

5. Review loan documents received from the settlement agent, for accuracy and compliance by completing the post-closing checklist to ensure Founders lien position is perfected and to protect Founders from losses. Verify the accuracy and completeness of all closing documents, including signed closing packages, recorded security instruments, final title policies, and other trailing documents. Ensure loan documents are indexed within the Mortgage Department loan origination systems to ensure seamless transfer to permanent storage.

6. Manage pipeline of closed mortgage loans for time sensitive trailing post-closing documents. Regularly contact the settlement agent to determine the timely delivery of missing documents.

7. Process necessary title work documents for mortgages with manufactured homes as collateral. Resolve manufactured home titling issues by working with Founders employees and members, as well as, the Department of Motor Vehicles (DMV), and other third parties. Maintain knowledge of current DMV laws and regulations related to manufactured home titling for all states.

8. Manage the construction loan and home improvement/repair funds during the construction phase to ensure timely disbursements and follow up. Requires communication with members, appraisers, attorneys, and contractors involved in the construction of home. Coordinate review of title work to protect Founders interest during the construction phase.

9. Assist Mortgage Servicing Specialist with the processing of Adverse Action requests and member questions about their mortgage serviced by Founders.

10. Comply with Founders’ policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality.

11. All other duties as assigned.

Qualifications: 

Benefits:  

As the Mortgage Servicing Specialist, you will receive hourly pay, including possible overtime, as well as an annual bonus based on performance. 

Benefits provided include the following:      

• Paid Holidays       
• Paid PTO     
• Family-oriented culture that values work/life balance      
• Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU)      
• Comprehensive Health and Dental Insurance      
• Life and Accidental Death & Dismemberment Insurance (at no cost to employee)      
• Voluntary Supplemental Life Insurance coverage for employee, spouse, and children      
• Health Care and Dependent Care Flexible spending accounts      
• Long Term Care Plan      
• Short-Term & Long-Term Disability Insurance      
• Tuition reimbursement to assist with furthering education      
• Certifications - Assistance with achieving and maintaining      
• Fit Founders Wellness Program             

A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required.   

EOE  

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