- Senior
- Office in Pune
Your role
- people management (i.e. coaching your team to successfully support daily activities, continuous and transparent communication of strategy and goals, forecasting & planning)
- process, knowledge and skills development (i.e. coaching employees, driving organizational efficiency and ensuring service-oriented mindset
- ongoing improvement of status-quo by defining working standards (tools, benchmarks, best practice, shaping the industry)
- capacity planning and productivity monitoring of daily activities with support of key performance indicators (KPIs), service level agreements (SLAs), data quality checks, evaluations and reporting
- escalation management (ensures timely handling of escalations, actively communicate risks and issues to senior management, define remediation plans and monitor execution closely)
- work with other TLCS ("Trade & Lifecycle Controlling Services ") stakeholders as well as Regulatory Transaction Reporting teams to properly address issues raised
- actively and continually provide ideas and execute on process improvements in the exception management and data quality of submission to clients
- be the subject matter expert in all team activities and support teams and peripheral stakeholders
- project Management activities – assisting with end to end support around TLCS initiatives including conducting initial impact analysis, tracking for deliverables and following up with management and TLCS staff
- take ownership of tracking, updating issue and action logs
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Join us
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
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Your team
Your expertise
- minimum Bachelor degree and min 10 years of experience (Same level 1 to 2 years of Experience including team mgnt in current role)
- detail understanding of financial market / products (FX, Bonds, SPV, Rates and/or Credit)
experience in market data systems and external execution platforms like DTCC & Markitwire would be an advantage.
- experience in managing a team and coaching/ motivating others
- experience in operational risk and controls/ operation/ regulatory transaction reporting in the financial service industry would be required
- ability to face-off various stakeholders in different regions
- ability to drive agendas forward, project management experience a plus
- previous experience in a Banking Operation environment or transaction processing business would be preferable
- excellent Microsoft Office skills would be preferred
- knowledge on Robotics (Automation Anywhere, Cognitive solution,.etc) would be preferred
- maintained key performance indicators to meet service level agreements along with track record of delivery
You are:
- communicative and enjoy interactions with internal and external clients
- reliable and service-oriented (is natural for you)
- focused on individual and team performance, always striving for excellence
- high integrity and commitment: determined to deliver results demanded by self or others, seeks challenging targets
- good at time-management
- a risk manager who observes issues, document solutions, improves processes, standardizes procedures and controls risks
- always flexible when needed
About us
We have a presence in all major financial centers in more than 50 countries.