- Senior
- Office in Bangalore
Professional Services Bangalore, India
Req.Num.: 29923
Hungry, Humble, Honest, with Heart.
The Opportunity
We’re looking for a talented learning specialist to join our customer education team in Bangalore. If you are passionate about building engaging and rewarding customer learning experiences, then this role is for you.
You’ll be responsible for designing, developing, and maintaining Nutanix training programs delivered in the classroom and hosted on our Nutanix University digital learning platform.
To achieve this, you should have experience with writing clear, precise, technically accurate educational content with a strong track record in a multi-disciplinary environment. An eye for detail is essential as you will be required to maintain a high standard of content quality.
Strong communication skills are also essential as you will be collaborating with other content developers, Subject Matter Experts (SMEs), instructors, and technical teams within Nutanix on project-by-project basis.
About the Team
Consisting of over thirty designers, developers, instructors, administrators, and leaders across the globe, our team manages a portfolio of offerings designed to increase customer proficiency with the Nutanix Cloud Platform. When our customers know more, they can do more, and they become advocates for our industry-leading hybrid multicloud software. What binds our team together is a passion for delivering a best-in-class customer learning experience.
Your Role
- Review and analyze Nutanix customer training requirements, as documented in certification design documents.
- Use Nutanix software products to understand features and functionality.
- Write clear, precise, technically accurate descriptions and procedures for concepts and feature of Nutanix products.
- Design engaging, interactive learning content in keeping with standards and guidelines developed by the customer education team.
- Review content for grammatical correctness, technical accuracy, clarity, and brevity.
- Perform peer reviews to ensure that content quality standards are met.
- Act as an instructional design SME to other teams such as Marketing, Certification, Support, and Engineering.
What You will Bring
- Familiarity with the Articulate suite of elearning applications, such as Storyline and Rise.
- Familiarity with the Microsoft Office suite of applications, including Word, PowerPoint, and Excel.
- Ability to collaborate well with other course developers to develop clear, comprehensive storyboards for Articulate Storyline-based elearning content (and similar tools).
- Strong design skills and the ability to take a storyboard and develop an interesting, engaging, interactive elearning output using rapid authoring tools such as Articulate Storyline.
- Excellent writing skills and experience in authoring formal content for a professional audience.
- Strong problem-solving skills.
- The ability to facilitate meetings with multiple groups of stakeholders.
- The ability to thrive in a fast-paced environment.
- The ability to function as a creative self-starter and to work independently.
- The ability to learn new software and systems quickly.
- Experience working with and adhering to design standards.
- Detail orientation, with a drive for perfection down to the last pixel.
Nice to have:
- Experience in the IT industry.
- Basic video editing skills.
- Program management experience.
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
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