Homeoffice Director - Operations at Installation Made Easy

Position Title: Director of Operations 

Department:   Field Ops

Classification: Exempt              

Reports To: VP of Operations

Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.

We are seeking an experienced Director of Operations to join our growing company. The primary responsibility of this role is to drive sales and revenue by developing and implementing strategic initiatives, but also through day-to-day tactical management of the business. In addition, this role is responsible for providing reporting, information, and budgeting for the respective programs of responsibility. Another primary goal of this role is to be a leader of the team and to improve employee performance and satisfaction.

The person in this role must be an excellent communicator with all levels of the organization and be capable of effective collaboration and delegation daily. 

Essential Functions:

• Work with VP of Operations to execute company strategies 
• Achieve company goals and targets on a monthly – quarterly and yearly cadence
• Develop and implement plans and objectives for the program in an effective and innovative approach
• Effective develop Regional Managers and National Account Manager to grow profitability with retail relationships
• Analyze financial data and work to maximize sales and revenue
• Communicate and confirm execution of company processes daily
• Work with Compliance and other departments to ensure external regulations and internal policies are being adhered to 
• Participate in developing strategy to maximize sales and revenue. 
• Monitoring of expense budgets within the department

Minimum Qualifications:

• Preferred: 7+ years of experience in sales and operations, including 5+ years in a supervisory or leadership role
• 3+ years of proven experience in home improvement Flooring categories with a strong understanding of product lines, installation processes, and vendor/contractor coordination.
• Thorough understanding of customer and retailer management platforms
• Strong communication and organizational skills
• Diligent and proactive results-driven personality
• Strong computer skills, including Microsoft Office and Excel
• 50% + Travel  

The Director of Operations may be asked to perform additional tasks that are not listed above.  In addition, the list of primary responsibilities may change over time. This position description does not constitute an employment contract of any kind.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Benefits to working with IME: 

• 100% remote work environment
• Employer provided equipment.
• Medical, dental, and vision insurance
  • Health savings plan includes employer contribution to health savings account.
• Medical and dental flexible spending accounts
• Company paid basic life, short-term disability, and long-term disability insurance.
• 401K plan with employer match
  • Company matches 100% of the first 4% of salary deferrals.
  • All contributions, including employer contributions, are 100% vested immediately.
• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
• Employee assistance program
• Pay on demand.
• Critical illness, hospital indemnity, group accident, and legal insurance
• Paid time off.
• And more!

We are an Equal Opportunity and Drug-Free Workplace

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.