Hybrid General Manager at Explore Industries

General Manager – ExploreBase Tennessee

Welcome to Explore Industries.

At Explore Industries, we’re more than just a global leader in fiberglass swimming pool design and manufacturing; we’re a family dedicated to making a positive impact on people’s lives. Our commitment to respect, integrity, and innovation sets us apart, and we believe in empowering every employee to bring their unique ideas to the table.

Join our dynamic team as a General Manager at our Knoxville, Tennessee, Corporate Headquarters and Manufacturing Island Campus (We call them Explore Bases). We’re looking for a visionary leader who can drive business success, lead our talented team, and enhance customer satisfaction. If you’re ready to dive into a role where your contributions truly matter, we want to hear from you!                                                                                           

Key Responsibilities: 

The General Manager reports directly to the Chief Sales Officer and is responsible for the daily oversight of the sales and operations for all sales centers within the region.

Sales Responsibilities:

• Sales and Revenue Goals: Create and execute strategic plans to exceed sales and revenue targets.
• Team Leadership: Direct the Regional Sales Manager in their daily tasks of maintaining and growing existing customer accounts. The Regional Sales Director and Sales Center Manager will report directly to the General Manager.
• Channel Management: Identify and develop channel partners to support business growth as directed by senior leadership.
• New Business Development: Coordinate the new business development team and new dealer onboarding.
• Customer Relations: Manage key customer relationships and develop strategic opportunities for growth.
• Reporting: Provide accurate and timely sales performance reports to senior management. 

Operations Responsibilities: 

• Operations Leadership: Provide daily direction of the Sales Center Manager and their team, including Logistic Coordinators, Customer Service Staff, Yard/Warehouse staff, Delivery staff, and Independent Delivery Contractors.
• Inventory Management: Collaborate with the Operations Department to maintain optimal inventory levels, including pools, equipment, and auto covers, while also managing inventory security and condition.
• Budget Management: Oversee the annual sales and cost budget, ensuring financial targets are met. Manage P&L statement items, including regional payroll and expenses.
• Compliance: Ensure all operations comply with legal standards, including environmental, health, and safety regulations.
• Yard and Logistical Operations: Manage all aspects of yard operations, from stock maintenance and quality control to the execution of the "Perfect Pool Program". Oversee logistical coordination, including the permitting process and delivery driver coordination.

Leadership and Development: 

• Training and Development: Build, train, and mentor new and existing staff to promote continuous improvement.
• Performance Management: Set annual goals, manage employee KPIs, and conduct annual employee reviews 

Required Skills and Qualifications:

• Education: Bachelor’s degree in business, marketing, or related field.
• Experience: A minimum of 5 years in related roles, with at least 2 years in leadership/management positions.
• Skills: Strong leadership, sales, analytical, and problem-solving skills, with excellent interpersonal and communication abilities.
• Organization: Highly organized with a proactive approach to exceeding performance goals.

Why You’ll Love Working with Us: 

• Collaborative Environment: Join a supportive team where your ideas and contributions are valued.
• Generous Paid Time Off: Enjoy a comprehensive PTO package.
• Paid Holidays: Celebrate and relax with paid holidays.
• 401k with Match: Secure your future with our competitive 401k plan.
• Comprehensive Insurance Options: Choose from optional life, disability, medical, dental, and vision insurance plans.

Ready to Dive In?  Are you excited about joining a team where your contributions make a real difference? Explore the possibilities with Explore Industries and be a part of our mission to deliver happiness and create lifetime memories for families and friends. 

Learn more about us at https://exploreindustries.com. 

We look forward to hearing from you!

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.