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Hybrid Front Desk Medical Receptionist- Part Time at Excel Orthopaedic Specialists

Excel Orthopaedic Specialists · Woburn, United States Of America · Hybrid

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Description

We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy outpatient practice. In this role, you will be the first point of contact for our patients—making your ability to create a warm, welcoming, and organized experience essential to our success. 

 

Key Responsibilities:

  • Provide outstanding customer service as the first impression of our practice, greeting each patient promptly and positively
  • Greet and check-in patients in a friendly and professional manner
  • This is a part-time position. The hours are Monday and Tuesday and Friday 
  • Schedule and confirm patient appointments using medical scheduling software
  • Problem-solve and schedule optimization
  • Collect and verify patient information, including insurance details, co-pays and payments as needed
  • Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care
  • Maintain patient records and ensure they are accurate and up-to-date
  • Follow HIPAA guidelines to protect patient confidentiality
  • Assist with medical administrative tasks, such as filing and organizing documents

Requirements

  • High school diploma required; college or trade school education preferred
  • Minimum of two years’ related experience in a fast-paced medical office environment
  • Excellent verbal and written communication skills
  • Strong computer proficiency, including EMR systems and Microsoft Office
  • Ability to manage a high volume of patients and calls with professionalism and efficiency
  • Strong organizational, problem-solving, and analytical abilities
  • Demonstrated ability to work collaboratively with multiple health professionals using tact and diplomacy
  • Commitment to patient confidentiality, excellence, and continuous improvement
  • Flexible and adaptable, with a positive attitude toward shifting priorities


If you’re a dependable professional with a passion for helping others, we’d love to have you on our team. Apply today and be part of a practice that values excellence in patient care and teamwork.


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