SUMMARY

Reporting to the Vice President for Enrollment Management, the Associate Director of Admissions is primarily responsible for recruiting graduate and transfer students for designated graduate and undergraduate programs. This person will also serve as the primary liaison with the off-site team that supports the recruitment efforts for select graduate and second-degree undergraduate programs. This person will be required to effectively use systems and processes that support students throughout the enrollment process. The Associate Director of Admissions will wholeheartedly embrace the University’s standards of quality: excellence, student- centered, Mercy hospitality, and efficiency as well as our University Core Values of Integrity in word and deed, Respect for the dignity of each person, Service to society, and Social Justice in a diverse world. This position requires some limited night and weekend work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. This position will require some evening and weekend work

• Serve as the primary recruiter for designated graduate programs; partner with program directors, deans and marketing on recruitment strategies
• Serve as a primary recruiter for undergraduate transfer students
• Supervise the Transfer Admissions Counselor and partner with Marketing and other university-wide team members to recruit transfer students for designated undergraduate programs
• Make real-time adjustments to recruitment strategies and practices to address potential enrollment opportunities and challenges
• Partner with Assistant Director for University Events, program directors, and other key stakeholders to create on and off campus events
• Serve as the primary liaison for the off-site team that supports the recruitment of students for select graduate and second-degree programs
• Support transfer and graduate students from designated programs from inquiry to enrollment, including managing communication to drive file completion, providing transfer credit evaluation support, making admissions decisions, and ensuring students successfully complete the enrollment process
• Use Customer Relationship Management (CRM) system (Slate) to record recruitment activities, and ensure an exceptional student experience at each stage of the enrollment process. Collaborate with assistant director of enrollment operations to monitor, analyze, report on, and make recommendations on how to optimize CRM workflow
• Develop a deep understanding of family affordability concerns and meet with prospective undergraduate students to address those concerns in a proactive and positive manner in partnership with the Office of Financial Aid; explain financial aid options to undergraduate and graduate students and ensure they complete necessary steps to secure any available aid.
• Serve as an engaging and motivational University ambassador at virtual recruitment and in person recruitment events

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EducationExperience

Bachelor's degree with 3-5 years of admissions experience required. Graduate admissions experience preferred.

Technical Skills

Knowledge of database management principles and knowledge of Microsoft Office products.

Language Skills

Excellent communication and follow up skills. Ability to organize multiple tasks and work independently. Fluency in Spanish is preferred but not required. 

Mathematical Skills

Excellent computation skills.

Interpersonal Skills

Ability to interact effectively and professionally with others. Ability to build strong relationships with prospective students and members of the University community. Ability to work independently and as part of a team.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. Employees may also be required to carry recruitment materials up to 30 lbs. Employees must also be able to operate a motor vehicle. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.