To assist the General Manager by overseeing the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.
The job requirements include but are not limited to the following: Core Value Expectations:• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position. • Provide distinctive quality and unparalleled customer service both internally and externally.• Demonstrate and promote integrity, respect, and teamwork. • Invite others to help you grow through living authentically with nothing to prove, lose or hide. • Evidence humility by actively receiving teaching and mentoring. Primary Role Expectations:• Participate in the recruitment, hiring and training of departmental managers. • Organizes and oversees the work and schedules of departmental managers. • Ensure drivers and vehicles are D.O.T. compliant. • Conducts performance evaluations that are timely and constructive. • Handles discipline and termination of employees as needed and in accordance with company policy. • Implements quantitative (KPI’s) and qualitative (Quality Assurance) metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated, monitoring opportunities for improvement. • Reviews, analyzes, and evaluates business procedures. • Optimize business travel and expenses, automating expense reports. • Implement policies and procedures to improve conflict resolution and day-to-day operations. • Ensures a healthy and safe working environment, and compliance with federal and state regulations. • Assists General Manager with long-range operating goals, expansion efforts, and implementation of new and advanced technology. • Works with Controller to develop operating budget. • Oversee inventory management and cycle counts. • Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership. • Cultivate and maintain relationships with suppliers. • Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives. • Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale. • Integrate new technology as needed. • Supervises equipment purchases, maintenance, and layout. • Improves customer service and satisfaction through policy and procedural changes. • Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes. • Projects a positive image of the organization to employees, customers, industry, and community. • Performs other related duties as assigned.
Requirements
Qualifications:
• Regular and predictable attendance is an essential job function.
• Thorough understanding of practices, theories, and policies involved in business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
Education and Experience:
• A master’s degree in business administration is preferred.
• Extensive and diversified background with at least 10 years of related experience.
Physical Requirements:
• Be able to stand, sit at a desk, and work on a computer for prolonged periods of time.
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