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Hybrid Assistant Property Manager at People's Self-Help Housing

People's Self-Help Housing · Carpinteria, United States Of America · Hybrid

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Description

Essential Functions

  • Be an on-site presence while the Resident Manager is away from the office. 
  • Answer the telephone and record accurate phone messages.  Respond to incoming requests for materials (applications, maintenance request, etc.)
  • Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
  • While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
  • Assist tenants with issues brought to the office.
  • Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
  • Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
  • Assist with giving notices for inspections, attend inspections, and complete work orders.
  • Assist with the move-in, annual recertification, and interim recertification processes.
  • Keep the waiting list updated on Yardi.
  • Keep records, files, and office in order.
  • Respond in a timely manner to requests for information via phone or email.
  • Assist in conducting monthly resident events.
  • Assist with the monthly rent process.
  • Build positive relationships with residents and coworkers.

 

Requirements

Skill & Knowledge Requirements

  • Must have strong communication skills, both verbally and in writing, Spanish language is required.
  • Must have strong listening and interpersonal skills.
  • Ability to manage confidential information in a sensitive manner.
  • Ability to maintain cultural sensitivity when working with the public and our staff.
  • Ability to type 45+ words per minute.
  • Ability to work independently, with minimum supervision.
  • Proven record of meeting deadlines and manages multiple priorities.
  • Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)

 

 

 

 Experience Requirements

  • Previous experience in an office administration position and office setting
  • Property management experience is a plus

 

Education Requirements

  • High school graduate or G.E.D.

 

Physical Requirements

        May have to sit, stand, and/or walk for long period of time.

        May have to reach, squat, bend, and/or lift office-related objects.

 

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