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Hybrid Onboarding and Development Mentor at Uplift Inc

Uplift Inc · Gardiner, United States Of America · Hybrid

$43,680.00  -  $49,920.00

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Description

Job Title:  Onboarding and Development Mentor

Reports to:  Training Manager

FLSA Classification:  Hourly/Non-Exempt

Supervision Exercised:  None


Job Description

Essential Functions:

Onboarding & Mentorship

  • Facilitate and support onboarding sessions in collaboration with the Training Manager and HR.
  • Provide individualized and group mentoring to new and current direct care staff.
  • Guide staff through practical application of skills learned in classroom or virtual settings.
  • Role-model expected practices, agency policies, documentation standards, and high-quality service delivery.
  • Track new hire progress; notify supervisors of training deadlines or concerns.
  • Assist with presenting core onboarding content and agency values.

 Staff Development & Coaching

  • Observe and support staff during real-time work activities to reinforce training and quality standards.
  • Offer feedback, encouragement, and redirection in a respectful, supportive manner.
  • Document mentoring sessions and provide updates to the Training Manager regarding staff strengths, challenges, and growth areas.
  • Promote a culture of continuous learning and improvement.
  • Attend and apply relevant conferences, workshops, or seminars to enhance development practices.

 Training & Coordination Support

  • Assist with scheduling and preparing in-person and virtual training sessions.
  • Set up materials, technology, registration, and follow-up communications.
  • Coordinate logistics for external trainers, certifications, and continuing education.
  • Support facilitation of refresher courses and agency-wide trainings as needed.
  • Maintain current and accessible training materials.

 Compliance & Documentation

  • Ensure accurate documentation of training and mentoring participation for internal records and external audits.
  • Monitor completion of mandatory training requirements; follow up with staff and supervisors regarding compliance.
  • Maintain up-to-date training records in the Learning Management System (LMS) or internal tracking systems.
  • Contribute to the preparation of reports or audits related to staff training.

Internal Communication & Support

  • Respond to staff questions about training schedules, content, and access.
  • Provide professional, timely communication with supervisors and team members.
  • Maintain confidentiality and uphold agency standards in all interactions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time.

Additional Expectations:

  • Collaborate with supervisors, HR, and the Training Manager to support workforce needs.
  • Actively participate in team meetings and agency committees as assigned.
  • Maintain a clean, organized, and safe training environment.
  • Travel regularly between agency locations to support mentoring and training activities.
  • Occasionally work evening or weekend hours based on training needs or staff availability.

Physical Requirements/Work Environment:

  • Operates in both professional office environments and program/residential settings.
  • Regularly required to stand, walk, sit, and use hands to operate office equipment and technology.
  • May be required to assist with physical demonstrations or modeling support techniques (up to 75 lbs).
  • Must be able to travel independently between sites.

Location: 25 Winter Street, Gardiner, Gardiner, ME, 04345, United States

Base Pay: $21.00 - $24.00 / Hour

Job Category: Onboarding, Development, Mentor

Employee Type: FT Non-Exempt


Requirements

Qualifications:

  • High school diploma or equivalent required; Associate’s degree in education, human services, or related field preferred.
  • Minimum of one year of experience in a training, administrative, or support role.
  • Experience in human services or working with individuals with developmental disabilities preferred.
  • Strong organizational skills and attention to detail.
  • Effective interpersonal, communication, and coaching skills
  • Ability to model professional conduct and provide respectful, clear feedback to diverse teams.
  • Familiarity with adult learning principles and mentoring best practices.
  • Comfortable with technology and data entry; familiarity with Microsoft Office and LMS platforms preferred.
  • Ability to pass required background checks, including Adult/Child Protective Services, criminal history, OIG Exclusion list, National Sex Offender Registry, Bureau of Motor Vehicles record, and Maine CNA Registry.
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