Hybrid Onboarding and Development Mentor at Uplift Inc
Uplift Inc · Gardiner, United States Of America · Hybrid
- Junior
- Office in Gardiner
Description
Job Title: Onboarding and Development Mentor
Reports to: Training Manager
FLSA Classification: Hourly/Non-Exempt
Supervision Exercised: None
Job Description
Essential Functions:
Onboarding & Mentorship
- Facilitate and support onboarding sessions in collaboration with the Training Manager and HR.
- Provide individualized and group mentoring to new and current direct care staff.
- Guide staff through practical application of skills learned in classroom or virtual settings.
- Role-model expected practices, agency policies, documentation standards, and high-quality service delivery.
- Track new hire progress; notify supervisors of training deadlines or concerns.
- Assist with presenting core onboarding content and agency values.
Staff Development & Coaching
- Observe and support staff during real-time work activities to reinforce training and quality standards.
- Offer feedback, encouragement, and redirection in a respectful, supportive manner.
- Document mentoring sessions and provide updates to the Training Manager regarding staff strengths, challenges, and growth areas.
- Promote a culture of continuous learning and improvement.
- Attend and apply relevant conferences, workshops, or seminars to enhance development practices.
Training & Coordination Support
- Assist with scheduling and preparing in-person and virtual training sessions.
- Set up materials, technology, registration, and follow-up communications.
- Coordinate logistics for external trainers, certifications, and continuing education.
- Support facilitation of refresher courses and agency-wide trainings as needed.
- Maintain current and accessible training materials.
Compliance & Documentation
- Ensure accurate documentation of training and mentoring participation for internal records and external audits.
- Monitor completion of mandatory training requirements; follow up with staff and supervisors regarding compliance.
- Maintain up-to-date training records in the Learning Management System (LMS) or internal tracking systems.
- Contribute to the preparation of reports or audits related to staff training.
Internal Communication & Support
- Respond to staff questions about training schedules, content, and access.
- Provide professional, timely communication with supervisors and team members.
- Maintain confidentiality and uphold agency standards in all interactions.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time.
Additional Expectations:
- Collaborate with supervisors, HR, and the Training Manager to support workforce needs.
- Actively participate in team meetings and agency committees as assigned.
- Maintain a clean, organized, and safe training environment.
- Travel regularly between agency locations to support mentoring and training activities.
- Occasionally work evening or weekend hours based on training needs or staff availability.
Physical Requirements/Work Environment:
- Operates in both professional office environments and program/residential settings.
- Regularly required to stand, walk, sit, and use hands to operate office equipment and technology.
- May be required to assist with physical demonstrations or modeling support techniques (up to 75 lbs).
- Must be able to travel independently between sites.
Location: 25 Winter Street, Gardiner, Gardiner, ME, 04345, United States
Base Pay: $21.00 - $24.00 / Hour
Job Category: Onboarding, Development, Mentor
Employee Type: FT Non-Exempt
Requirements
Qualifications:
- High school diploma or equivalent required; Associate’s degree in education, human services, or related field preferred.
- Minimum of one year of experience in a training, administrative, or support role.
- Experience in human services or working with individuals with developmental disabilities preferred.
- Strong organizational skills and attention to detail.
- Effective interpersonal, communication, and coaching skills
- Ability to model professional conduct and provide respectful, clear feedback to diverse teams.
- Familiarity with adult learning principles and mentoring best practices.
- Comfortable with technology and data entry; familiarity with Microsoft Office and LMS platforms preferred.
- Ability to pass required background checks, including Adult/Child Protective Services, criminal history, OIG Exclusion list, National Sex Offender Registry, Bureau of Motor Vehicles record, and Maine CNA Registry.