Homeoffice Human Resources Generalist, Operations - Retail (Los Angeles, CA, US, USA_520368) at Sephora
Sephora · Los Angeles, United States Of America · Remote
- Professional
Job ID: 270985
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Los Angeles, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible: MarketBased
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity:
Remote Role - Based on the West Coast -Perferably in Los Angeles, California
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About Team |
Human Resources / Human Resources
The Human Resources team serves as a strategic partner and trusted resource for employees and leaders across Sephora, with a focus on enhancing the overall employee experience. Acting as a collaborative and supportive function, the HR team promotes consistency, fairness, and compliance with company policies while fostering a positive and inclusive workplace culture. Through consultative support, data-driven insights, and proactive engagement, the team addresses employee needs, supports performance and development, and helps navigate complex workplace matters—including investigations, accommodations, and conflict resolution. The HR team is committed to continuously improving people practices and driving initiatives that support Sephora’s values and long-term success.
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Job Description |
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Job Summary |
Reporting to a Human Resources Manager, the Human Resources Generalist, Operations – Retail (HRG-O) plays a key role in supporting the daily operations of the Retail HR Team. This position provides expert guidance and operational support to retail employees and internal HR partners on a wide range of HR topics, including leave of absence administration and accommodations, escalated background screenings, and unemployment claims. The HRG-O ensures that HR practices are compliant with legal requirements, aligned with organizational goals, and delivered with a high standard of service to both employees and internal stakeholders.
In addition to these core responsibilities, the HRG-O contributes to the overall efficiency and effectiveness of the Retail HR function. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with data and analytics, and excels at problem-solving. The ability to quickly and positively adapt to changing business needs is essential. The HRG-O supports overflow processes, manages data and reporting, assists with presentation development, and contributes to ad hoc projects that drive business outcomes. The role may also support employee investigations as needed, ensuring fair, thorough, and timely resolution of workplace concerns.
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Duties and Responsibilities |
Time Spent |
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Provide HR Operations & Employee Support: Provide day-to-day HR operational support, respond to general inquiries, manage unemployment claims, and support leave of absence and accommodation processes (FMLA, ADA, personal, religious). Assist, as needed, with employee questions/concerns/investigations and ensure compliance with company policies and employment laws. |
50% |
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Manage HR Data, Reporting & Communication: Pull, analyze, and maintain HR data and dashboards. Support the creation of presentations, reports, and communication materials for HR leadership and field partners. |
25% |
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Project & Program Support: Assist with cyclical HR programs, training coordination, and cross-functional initiatives. Participate in, lead and/or support overflow tasks and contribute to ad hoc projects, process improvements, and initiatives as needed. |
20% |
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Collaboration & Coordination: Partner with HR Business Partners, Employee Relations, Legal, and other stakeholders. Monitor team deliverables and ensure smooth execution of HR processes. |
5% |
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Working Conditions |
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Remote |
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Travel up to 5-10% |
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Qualifications |
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Experience |
Years |
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Experience in HR, or related field (including retail leadership) |
3+ |
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FMLA, ADA, leave administration experience |
2+ |
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HR Policies, Procedures, Best Practices, Employment Law and Regulatory Compliance familiarity |
3+ |
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Experience in data analytics or working with HR data |
1-2 years |
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Education |
Certification and Licenses (Preferred) |
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Bachelor’s degree in Human Resources or related field preferred, but not required. |
N/A |
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Competencies and Skills |
Competencies:
- Agility and Manages Ambiguity, Drive Results, Collaborate, and Client Focus
Skills:
- Excellent communication (written and verbal), organizational, and time management skills with a proven ability to meet deadlines.
- High level of customer service orientation and attention to detail.
- Demonstrated ability to adapt quickly and positively to changing business needs and priorities.
- Ability to extract, organize and share HR data and metrics with internal stakeholders to support decision making and drive operational efficiency
- Strong ethics, cultural awareness, and effective problem-solving capabilities.
- Proven ability to build and maintain positive interpersonal relationships across teams.
- Trusted to handle sensitive information with integrity, professionalism, and confidentiality.
- Proficiency in HRIS systems, Microsoft Office Suite, and data visualization tools.
The annual base salary range for this position is $91,885.00 - $102,695.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora, you’ll enjoy…
- The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
- The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
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