Job Summary

As part of the Healthy Columbia-Willamette Collaborative’s (HCWC) Convener team, the Data and Engagement Program Manager will be responsible for the development of community engagement tools for collection, analyzing and presenting qualitative and quantitative data for HCWC’s regional community health assessments (CHA). The Data and Engagement Program Manager will support and sustain community engagement strategies for HCWC. This role will work in partnership with all HCWC member organizations and will support the HCWC Convener in HCWC Committees and Workgroups. This role is also responsible for convening the Data Leads among HCWC member organization.

Essential Responsibilities

Data Collection + Analyses for Healthy Columbia-Willamette Collaborative

• Responsible for providing primary data collection support that will inform community engagement efforts in regional community health assessment (CHA) development.
• Conduct data analysis of qualitative and quantitative data collected through community engagement efforts.
• Responsible for planning and analysis of primary and secondary quantitative data in the development of regional CHA.
• Support community engagement partners in the development of primary data collection component of community engagement workplan.
• Develop research methods and data analysis plans related to community health indicators and outcomes.
• Perform data analysis explaining trends, changes, and outliers.
• Summarize complex data in the appropriate form (e.g., statistical summaries, narratives, charts, tables, graphs, etc.) to convey meaning, significance, and actionable information.
• Coordinate analytics/assessment development among HCWC partners.
• Assist with and prepare presentations to HCWC partners, community engagement partners, etc.
• Create data reports, dashboards and analysis to be shared with partners.
• Provide technical assistance with the development of data collection tools.

Community Engagement and Impact Strategy for Healthy Columbia-Willamette Collaborative

• Responsible for working with HCWC partners and community-based leaders/partners to co-design and co-implement the community engagement activities in community health assessment and improvement planning processes.
• Facilitate development of community engagement strategies and plan for HCWC CHAs.
• Convene, facilitate, and support a Community Advisory/Action Group of community-based organizations representing Clackamas, Clark, Multnomah and Washington counties.
• Draft and finalize community engagement tools for CHAs that may include (but not limited to): focus groups, surveys, listening sessions, interviews, etc.
• Support recruitment, training and contracting with community facilitators for community engagement tools (i.e. focus groups), including facilitators from Community Advisory/Action Group.
• Conduct resonance checks with Community Advisory/Action Group on preliminary findings on qualitative themes and findings.
• Support accountability in culturally responsive/specific and linguistically appropriate outreach and engagement to communities in the four-county region.
• Support Community Health Manager/HCWC Convener and HCWC in maintaining relationships and accountability with community-based organizations involved in CHA development/processes.
• Support development and implementation of communications plans related to regional CHA/CHP efforts and updates.

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Knowledge, Skills and Abilities Required

Knowledge:

• Knowledge of health equity and identifying health disparities
• Understanding of systematic equity issues; knowledgeable in disparities in access and outcomes in health care, impacts of bias and structural racism/discrimination, and impacts of social determinants of health, EDI best practices and efforts
• Knowledge of data analytics: analysis types, methods, and techniques
• Knowledge of Medicaid, managed care, and clinical delivery systems strongly desired
• Familiarity with monitoring and evaluation plans and program documents

Core Skills and Abilities:

• Strong analytical skills
• Ability to independently analyze data to identify causation, correlations, trends, disparities, and outliers
• Proficient with developing high-quality data visualizations
• Ability to translate data language to a broader audience
• Ability to prepare reports, graphs, tables, and other summarizations that are complete, thorough, and easily understood by those receiving and/or reviewing the information
• Excellent problem-solving skills: the ability to independently research all aspects of a process and develop improvement recommendations
• Effective written and verbal communication.
• Computer application skills with Word, Excel, PowerPoint, and Outlook
• Ability to effectively collaborate with coworkers and others
• Ability to manage project scope and timelines effectively
• High degree of initiative and motivation
• Ability to manage multiple tasks and deadlines in a fast-paced work environment
• Ability to work in an environment with diverse individuals and groups

• Ability to share information with diverse stakeholders
• Ability to work across teams and/or department

Physical Skills and Abilities:

• Ability to perform repetitive finger, wrist, shoulder or neck movement for at least 6-8 hours/day
• Ability to see and read for at least 6-8 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Cognitive Skills and Abilities:

• Ability to focus on and comprehend information and learn new skills and abilities
• Ability to assess a situation and seek or determine appropriate resolution
• Ability to accept direction and feedback, as well as tolerate and manage stress

Education and/or Experience

Required:

• Minimum 3 years’ experience in quality related data analysis and/or health improvement

• Minimum 3 years’ experience working in community engagement and diverse community groups, nonprofits, social services

Preferred:

• Bachelor’s degree in public health, data analytics, or related field
• Experience with medical, public health, clinical, health care operations, claims and/or enrollment reporting and analysis
• Experience or education on project management methods
• Experience or education on the fundamentals of quality and performance measurement – particularly in the field of healthcare

Working Conditions

Primary Work Environment:

☒ Indoor/Office    ☐ Member Facing    ☐ Patient Facing    ☐ Facilities/Security

Other Work Environment(s):

☒ Indoor/Office    ☐ Member Facing    ☐ Patient Facing    ☐ Facilities/Security    ☐ Outdoor Exposure

Hazards:  General office hazards, which most commonly include potential physical and ergonomic hazards, such as falls, cuts, repetitive strains, accidents, etc.

Equipment:  General office equipment

Travel:  This position may include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Work Location: Hybrid-Community 2 days/week

Health Share is an equal opportunity employer and employs personnel without regard to age, citizenship, color, creed, physical or mental disability, economic status, education, ethnicity, family responsibilities, gender identity and expression, genetic information, health status including HIV status, height, housing status, marital status, matriculation, national origin, physical appearance, race, religion, political affiliation, pregnancy, sex, sexual orientation, union membership, veteran status or other unlawful factors, with respect to recruiting, hiring, job assignment, promotion, discipline, discharge, compensation, training and other terms, conditions and privileges of employment and contracting.

Health Share is committed to creating a diverse staff made of people who are dedicated, optimistic and committed to health equity from all segments of the greater Portland Region, and we encourage people of color, people with disabilities, LGBTQ+ people, women and nonbinary people, and Veterans to apply for consideration.

Visa sponsorship is not available at this time.