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Hybrid Administrative Assistant - Sales at Tom James Company

Tom James Company · Cleveland, United States Of America · Hybrid

$41,600.00  -  $41,600.00

Microsoft Office

Microsoft Excel

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At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Cleveland, OH office. Our position is for 24 hours per week at $20.00 per hour.


Job Responsibilities
  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients:
  • Setting up appointments
  • Providing status of orders
  • Scheduling deliveries
  • Sending reminders
  • Supporting the sales efforts of the sales professional by:
  • Communicating regularly with the sales professional and other members of the store team
  • Meeting with the sales professional to set goals
  • Managing daily calendar
  • Organizing inventory
  • Pursuing efficiencies for processes and communication
  • Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications
  • Entering referrals into proprietary system
  • Sending introductory and promotional messages
  • Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
  • Maintaining a professional image to interface with corporate clients


    • A successful candidate fits the following criteria:
  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social Media savvy (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Yearns to work in a fast-paced team environment
  • Able to bend and lift up to 20 lbs.
  • Valid Driver’s License requires (Exception: larger metropolitan areas)
  • Two years office-related experience is preferred.
  • Experience with a sales-oriented environment is a plus!
    • Apply Now

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