- Junior
- Office in Harrisburg
About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
Asset Manager
Location: Hybrid- 2 Days/week in Harrisburg, PA
Key Responsibilities
Serve as the back-up Asset Manager.
Develops and implements processes and procedures for tracking and analyzing software, hardware, and equipment through the lifecycle.
Provides day to day operational & maintenance support of production issues, troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and Service Now.
Conducts annual inventory audit and develops processes and procedures for consistency.
Performs bulk uploads of asset data.
Identifies and performs audits on asset data
Develops and maintains asset related foundation data.
Develops asset reports for users and management.
Creates user accounts, site information, hardware and product categorizations and support groups.
Participates in user acceptance testing.
Manages fixed and floating licensing for Asset Management Module.
Creates end user documentation.
Qualifications & Experience
ITIL Foundation Certification
Minimum of 2-4 years' experience with BMC Remedy (version 20.02), or equivalent ITSM tool
Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices
Proficient using all Microsoft applications (Word, Excel, Outlook, and Teams)
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
