Hybrid National Director, Special Events Operations at Arthritis Foundation
Arthritis Foundation · Atlanta, United States Of America · Hybrid
- Senior
- Office in Atlanta
Title | National Director, Special Event Operations |
Department | Home Office | Development – Special Events |
Classification | Grade 8 SS A | Salary from $84,000.00 |
FLSA Status | Full Time | Exempt |
Supervisor (title) | National Vice President, Special Events & Volunteer Engagement |
POSITION SUMMARY (Basic purpose or primary function of job)
The National Director of Special Event Operations is part of an integrated team that aligns volunteer leadership, mission execution, field staff management, and revenue generation through over 160 fundraising events to expand and empower individuals nationwide to raise critical funding support for the Arthritis Foundation. The National Director of Special Event Operations is responsible for the management of the data, purchasing, contracting, budgeting, revenue reporting and while ensuring its seamless deployment within the integrated team to help build a best-in-class nationwide network of volunteers, supported by highly trained staff who help build corporate relationships, secure sponsorship deals, engage employees, and form local and national fundraising teams in support of the Arthritis Foundation’s mission. |
JOB RESPONSIBILITIES (Principal responsibilities or job duties)
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REQUIRED EXPERIENCE & EDUCATION
1. Bachelor’s degree in business, marketing, nonprofit management, event management, or a related field (or equivalent combination of education and relevant experience). Minimum of 10 years of progressive experience in large-scale event operations, fundraising events, or program management, including at least 5 years in a leadership or national support role (nonprofit or corporate events experience preferred). 2. Proven experience managing complex, multi-market event operations with diverse logistical and operational requirements. Strong background in event technology platforms, vendor management, and budget oversight, with a demonstrated ability to create and implement standardized processes across multiple locations. 3. Demonstrated success in supporting relationship development, activation, and retention of corporate sponsors and partners through exceptional operational execution and client-focused service. 4. Experience providing operational and administrative support to diverse teams of fundraising and development professionals, while also collaborating with internal cross-functional teams (finance, marketing, IT, volunteer management). 5. Ability to work collaboratively and effectively with a wide range of stakeholders in a deadline-driven, fast-paced environment. Exceptional organizational skills with the ability to manage multiple priorities simultaneously, high attention to detail, and strong interpersonal, written, and verbal communication skills. Self-starter with proven capacity to work independently and manage projects with minimal oversight. |
ESSENTIAL JOB FUNCTIONS AND TIME ALLOCATIONS
National Event Operations Strategy & Process Development: Lead the creation and implementation of standardized event operating procedures, toolkits, risk management protocols, and efficiency models for 160 local fundraising events nationwide. | 30% |
Cross-Functional Collaboration & Stakeholder Support: Partner with regional/local fundraising teams, marketing, finance, IT, and mission departments to ensure seamless event execution and alignment with organizational goals. | 25% |
Budgeting, Reporting & Data Analysis: Develop and monitor national event operations budgets, analyze performance metrics, and produce actionable insights to improve ROI and operational excellence. | 15% |
Staff Training & On-Site Event Support: Deliver training to staff/volunteers and provide on-site leadership and troubleshooting at priority or flagship events. | 10% |
Other Duties as Assigned | 5% |
Total | 100% |