Hybrid Salesforce Administrator at Osmose Utilities Services

*****No recruiter support on this position*****

Position Summary

We are seeking a proactive and detail-oriented Salesforce Administrator to manage, optimize, and support our Salesforce platform. This role will be instrumental in configuring and maintaining Salesforce to meet evolving business needs, with a strong emphasis on supporting Salesforce Revenue Cloud Advanced (RCA) (Configure, Price, Quote) functionality.

Key Responsibilities

• Administer day-to-day operations of Salesforce, including user setup, profiles, roles, permissions, object configuration, flows, page layouts, reports, and dashboards.
• Support and enhance Salesforce Revenue Cloud Advanced (RCA) functionality for pricing, product configuration, quote generation, and approval processes.
• Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Maintain system integrity through data validation rules, duplicate management, and ongoing data quality initiatives.
• Create and maintain documentation for configurations, workflows, and processes.
• Monitor Salesforce releases and recommend enhancements that align with organizational goals.
• Work with developers and third-party partners to implement integrations, custom solutions, and enhancements.
• Train end-users and provide ongoing support and troubleshooting for Salesforce issues.

Preferred Qualifications

• 3+ years of Salesforce Administration experience, including declarative automation (Flows, Process Builder).
• Salesforce Revenue Cloud Advanced (RCA) hands-on experience in managing pricing rules, product rules, quote templates, and quote-to-cash processes.
• Strong understanding of Salesforce best practices, data model, and security architecture.
• Salesforce Administrator certification required.
• Additional certifications in RCA preferred.
• Experience using tools such as Data Loader, Workbench, or SOQL.
• Strong analytical, problem-solving, and communication skills.
• Ability to work alongside a Consulting Firm as part of a Revenue Lifecycle Transformation. Confirm that they are using Salesforce best practices in their methodology.

Nice to Have

• Experience in utilities, field operations, or infrastructure services industries.
• Experience with AppExchange products relevant to RCA
• Familiarity with Agile project methodologies and ticketing systems like Azure DevOps or ServiceNow.

About Osmose:

Benefits:

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes:

• Medical Insurance and Health Savings Account with company contribution
• Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!
• 401(k) with excellent company match
• Paid time off (vacation, sick, floating holidays)

Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet