Hybrid Operations Technical Specialist - Seasonal at H&R Block
H&R Block · Buellton, United States Of America · Hybrid
- Junior
- Office in Buellton
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you’ll…
Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
Deliver supplies and materials to and from tax office locations in a timely and organized manner
Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operations Coordinator and Operations Technology Analyst
Maintain an inventory of district resources
Track and control hot spare computer equipment in the district
Document hardware problems and their resolution within the ticketing system
Maintain up-to-date technical knowledge of the department’s supported products and systems
Participate in all required training relevant to the position and perform other duties as assigned
- High school diploma or equivalent
- 55 lbs ; must have ability to lift items up to this weight
- Ability to follow direction
- Ability to work independently with minimal supervision
- Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
- Demonstrated decision making, analytical, and problem-solving skills
- Demonstrated organization, prioritization, and project coordination skills
- Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
- Effective time management and organization skills with the ability to handle multiple priorities
- Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
- Must have reliable transportation to travel between office locations as required
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.Pay Range Information:The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.Pay Range:$17.64 - $26.49/Hr. Apply Now
