Hybrid Residency Coordinator at Orlando Health

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando
Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Position Summary:
Provides continuity of records in transition from prospective resident to appointed resident and ensures accuracy of information maintained during tenure.

Essential Functions:
• Maintains confidentiality of all records and information obtained.
• Participates in the preparation of manuscripts, abstracts and other materials for publication or presentation.
• Assists Senior Residency Coordinator in maintaining and tracking statistical surveys to be used in various reporting mechanisms including the AMA/FRIEDA annual surveys.
• Composes and prepares correspondence and various reports, prioritizing appropriately.
• Prepares and distributes call schedules to resident staff, faculty, and pertinent hospital departments.
• Demonstrates working knowledge of residency program, including resident match program.
• Tracks and assures compliance with required certifications.
• Schedules residents, fellows and faculty for any re-certifications in BLS/ACLS, ATLS and PALS/NRP.
• Appropriately represents the department to the public and outside agencies in matters of administrative consequence.
• Coordinates conference travel to include airfare, registration, hotel accommodations and reimbursements to physicians.
• Develops working knowledge of ERAS database regarding applications, evaluations and scoring.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:
• Screens telephone calls and visitors in a timely, courteous and appropriate manner.
• Maintains an accurate inventory of office supplies, forms, maintains equipment.
• Adjusts support to accommodate changing priority needs.
• Assists Senior Residency Coordinator with medical students and physician assistants rotating through the department to include badge, parking, pager, call schedules and academic schedules.
• Demonstrates tact and diplomacy, and maintains confidentiality.
• Seeks professional growth pro-actively by seeking out opportunities for career development.
• Cognizant of improving quality of service in a cost-containment environment.
• Willing to participate on various hospital committees.
• Develops process to improve efficiency by designing standardized formats for routine correspondence.
• Supports department faculty, residents, fellows and staff as needed.
• Photocopies and distributes Journal Club articles to residents and faculty in a timely fashion.
• Tracks periodicals and books for medical libraries.
• Coordination of rotation specific curriculum to include goals and objectives and pre & post exams.
• Implements systems of faculty, resident and rotation evaluations per RRC guidelines.
• Provides administrative support for resident staff per RRC guidelines to include lecture preparation, Curriculum Vitae, post graduate employment and pre-credentialing and verification.
• Coordination of RRC required didactic lecture series.
• Generates and maintains IRB protocol documentation.

Education/Training:
High School diploma or equivalent. Working knowledge of word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access).

Experience:
Two (2) years clerical or secretarial experience.