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Hybrid Counter Sales Lead at Gemaire

Gemaire · Pompano Beach, United States Of America · Hybrid

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Duties and Responsibilities:
• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• As directed by Sales Center Manager, responsible for preparing and completing weekly cycle counts, timely processing and return of in-warranty items to manufacturers, handling freight claims for missing or damaged equipment/supplies, handling of intra-store transfers and promoting sales of monthly specialty items.
• As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the arrival of equipment and supplies for resale; properly track incoming merchandise and special orders; and assist warehouse personnel when needed.
• Maintain current knowledge of customer credit status and strict maintenance of credit codes on sales to customers.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Assist Territory Sales Managers with product information, availability, pricing and special factors when needed.
• Complete sales order process for customers with efforts to up-sell associated items.
• Perform other duties as assigned.

 

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

 

Required Qualifications
• Minimum 1+ year experience in HVAC, customer Service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
Preferred Qualifications
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or Associate’s Degree preferred.
• {Bilingual (Spanish) preferred.

 

Education/Experience: Bachelor’s or Associate’s Degree preferred. Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.

 

Work Schedule: Monday through Friday with an occasional Saturday. This position may
require working extra hours on occasion.

 

Physical Demands    Demand Frequency
Sedentary – Lifting 0-10 pounds Frequent
Light Lifting – 10-20 pounds Frequent
Moderate Lifting – 20 to 50 pounds Occasional
Heavy Lifting – 50 to 100 pounds Occasional
Pulling/Pushing, Carrying Occasional
Reaching or working above shoulder Occasional
Walking Frequent
Standing Frequent
Sitting Occasional
Stooping Occasional
Kneeling Occasional
Repeated Bending Occasional
Climbing Occasional
Desk Work/Computer use/Telephone use Frequent
Operating a motor vehicle Never
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Occasional
Other – Talk, Drive, visit customers etc. Occasional

 

EEO Statement: Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of
age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace
where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of
merit, qualifications and competence.

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