Hybrid Home Loan Center - Processor IV or Processor V at Numerica Credit Union

Description

** We are looking to hire one person with skillsets that align with the Home Loan Center - Processor IV or Processor V position. Below is the Home Loan Center - Processor IV role responsibilities. Scroll down to review the Home Loan Center - Processor V job description. **

Department: Home Loan Center

Non-Exempt 10: $27.81 an hour to $41.73 an hour

Report To: HLC Operations Manager

SUMMARY:

With the goal of enhancing lives, fulfilling dreams and building communities this position

assists and supports the Loan Officers in the day-to-day activities of Mortgage Lending

with the processing, document preparation, funding and post-closing of all residential

mortgage loans.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties

may be assigned.

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

• Contributes to the organizations mission statement and goals by providing the

highest quality of service, treating each person professionally, with warmth, courtesy

and respect, cross-selling additional services, and making a personal effort to make

members feel they belong and are important to Numerica.

• Maintain knowledge and adheres compliance standards including Red Flag

clearance and fraud detection. Ensure NCU policy, state and federal lending specific

regulatory requirements such as BSA, RESPA, REG Z, FCRA, and Financial Privacy

etc., are met in processing and closing loan applications.

• Have a thorough knowledge of home loan real estate lending practices, including

regulatory requirements, agency standards and Credit Union requirements.

• Have a thorough knowledge of conventional and special home loan programs and the

knowledge of the necessary documentation for processing and obtaining underwriting

approval.

• Have a thorough understanding of home loan computer system software including

automated mortgage underwriting, processing and tracking programs, and NCU's

home loan website.

• Review DU verification messages/approval conditions. Review the set up and

accuracy of the file on the loan origination system. Validate the accuracy and integrity

of all loan documents and data.

• Reviews and clears credit conditions, may issue credit approvals and delegated MI,

according to specified guidelines within established service level agreements.

• In conjunction with assigned loan officer(s), responsible for loan pipeline

maintenance in regards to lock expiration dates, re-disclosure, closing dates,

turnaround times, etc. Conducts regular follow up with applicant and outside sources

for outstanding documentation to ensure timely receipt within turn-around time

standards to achieve all processing and closing service level agreements.

• Review appraisals to ensure that the required level of appraisal fieldwork has been

completed, that they are of professional quality and are prepared in a way that is

consistent with Fannie Mae, HUD/VA and investor requirements.

• Order, analyze and review documents and exhibits needed for the file. These exhibits

include Flood Certification, Private Mortgage Insurance, tax return and transcripts,

Verifications, insurance and various compliance exhibits.

• Review preliminary title commitments to ensure all ALTA matters have been cleared,

exceptions and easements are within the general investor and NCU guidelines.

Instruct closing on acceptability.

• Complete a final evaluation and analysis of the completed loan file and either approve

within delegated authority or send the electronic file for underwriting approval. Process

the approved and rejected files by communicating oral and underwriting decisions and

conditions to the members and realtors on property and loan.

• Close loans. Prepare and send system generated document set and loan specific

documents to the closing agent. Review HUD Settlement statement, balance funds,

clear closing conditions. Schedule closing with outside escrow agents, coordinate

secondary financing with NCU’s Central Loan Processing as needed. Receive and

review executed closing documents from the escrow agent, including documents

prepared by escrow agent. Audit documents and conditions, disburse funds to the

escrow agent upon receipt of required documents and authorize recording. Ship to

specific investors.

• Perform other functions that might be needed from time to time to assist others to

complete tasks and work assignments; projects as assigned.

• Effectively incorporates concepts of CML and CARES Principles in daily behaviors

and interactions: Connect – Create a welcoming, energized, and warm

environment, Ask – Discover and confirm others’ needs to ensure they feel

understood and known, Resolve – Take personal and full responsibility for meeting

others’ needs, Elevate – Commit to long-term personal and organizational growth

and improvement, Strengthen – Invest in our Numerica community and beyond.

SUPERVISORY RESPONSIBILITIES:

None Required

PERFORMANCE STANDARDS:

Performs functions in an accurate and timely manner. Ability to close 20-28 mortgage

loans per month, being highly accurate and with exceptional attention to detail.

Professional in appearance and attitude. Utilizes interpersonal skills effectively in a

team environment.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 8 to 10 years mortgage loan

processing experience with delivery to investors and adherence to secondary market

standards. Processing experience to include FHA/VA/USDA and FNMA loan products.

Direct Endorsement certification or DE eligibility, additional mortgage closing,

underwriting, compliance, funding experience and Bi-Lingual Spanish a plus.

LANGUAGE SKILLS:

Ability to read and comprehend complex instructions, detailed correspondence, memos

and write detailed correspondence. Ability to analyze corporate, small business and

self-employed borrower tax returns and schedules, per secondary market guidelines.

Ability to effectively present information in one-on-one and small group situations to

employees and members of the credit union.

INTERPERSONAL SKILLS:

A significant level of trust and diplomacy is required, in addition to normal courtesy and

tact. Work involves extensive personal contact with others and is usually of a personal

or sensitive nature. Work may involve motivating, influencing or training others. Outside

contacts become important and fostering sound relationships with other entities

(companies and/or individuals) becomes necessary and often requires the ability to

influence and/or sell ideas or services to others.

INDEPENDENT JUDGEMENT:

Specific, distinct departmental or functional policies, criteria, and goals guide

independent judgment and decision making. The job is doing its thinking within the

policies and goals for a specific department, branch or operating entity. There is

significant discretion available in the job requiring interpretation of specific policies,

laws, and theories. Makes daily operational decisions, but requires concurrence on out

of budget or other issues affecting strategic direction.

ORGANIZATIONAL RESTRAINT:

Very Limited supervision and inspection of work. Supervisor sets overall objectives and

provides consultative direction as necessary. Errors can be difficult to detect and

resolve and/or the consequences of potential errors can be of some significance,

resulting in loss of time and assets. Losses are limited to a small or medium segment of

the member base, or a department or branch.

CERTIFICATES, LICENSES, REGISTRATIONS:

No requirement.

The employee must be eligible to be registered as a loan originator with the appropriate

state or federal agencies.

OTHER SKILLS and ABILITIES:

• Demonstrated PC skills, including Microsoft Office Suite, access the credit

union’s accounting system and member account information. Ability to use credit

union mortgage loan origination system.

• Spreadsheet application knowledge desirable, but not absolutely essential.

• Ability to exercise confidentiality, discretion in decision making and sound

judgment in problem solving.

• Solid time management skills with ability to organize, prioritize, and perform

multiple tasks simultaneously, with stringent time constraints, under pressure.

• Ability to adapt to change within working responsibilities, be it internal, market or

regulatory driven.

• Additional hours as necessary to accomplish objectives, goals and projects.

• Ability to lift up to 25lbs.

The job description doesn’t imply an employment contract, nor is it intended to

include every duty, task or instruction for which the employee is responsible. Other

tasks may be assigned, based on business need and at Management’s request.

Department: Home Loan Center

Non-Exempt: 11: $31.65 an hour to $47.47 an hour

Report To: HLC Operations Manager

SUMMARY:

With the goal of enhancing lives, fulfilling dreams and building communities this position

assists and supports the Loan Officers in the day-to-day activities of Mortgage Lending

with the processing, underwriting, document preparation, funding and post-closing of all

residential mortgage loans.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties

may be assigned.

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

• Contributes to the organizations mission statement and goals by providing the

highest quality of service, treating each person professionally, with warmth, courtesy

and respect, cross-selling additional services, and making a personal effort to make

members feel they belong and are important to Numerica.

• Maintain knowledge and adheres compliance standards including Red Flag

clearance and fraud detection. Ensure NCU policy, state and federal lending specific

regulatory requirements such as BSA, RESPA, REG Z, FCRA, and Financial Privacy

etc., are met in processing and closing loan applications.

• Have a thorough knowledge of home loan real estate lending practices, including

regulatory requirements, agency standards and Credit Union requirements.

• Have a thorough knowledge of conventional and special home loan programs and the

knowledge of the necessary documentation for processing and obtaining underwriting

approval.

• Have a thorough understanding of HLC loan origination system, including automated

underwriting system (DU), processing and tracking programs, and NCU's home loan

website.

• Review DU verification messages/approval conditions. Review the set up and

accuracy of the file on the loan origination system. Validate the accuracy and integrity

of all loan documents and data.

• Underwrites FNMA-eligible home loan applications according to NCU standards

and/or secondary market standards. Utilizes DU findings in the process and stipulates

conditions necessary to close and fund the loan.

• Reviews and analyzes financial statements, interprets reports on financial position and

credit-worthiness.

• Reviews and clears credit conditions, may issue credit approvals and delegated MI,

according to specified guidelines within established service level agreements.

• In conjunction with assigned loan officer(s), responsible for loan pipeline

maintenance in regards to lock expiration dates, re-disclosure, closing dates,

turnaround times, etc. Conducts regular follow up with applicant and outside sources

for outstanding documentation to ensure timely receipt within turn-around time

standards to achieve all processing and closing service level agreements.

• Review appraisals to ensure that the required level of appraisal fieldwork has been

completed, that they are of professional quality and are prepared in a way that is

consistent with Fannie Mae, HUD/VA and investor requirements.

• Order, analyze and review documents and exhibits needed for the file. These exhibits

include Flood Certification, Private Mortgage Insurance, tax returns and transcripts,

verifications, insurance and various compliance exhibits.

• Review preliminary title commitments to ensure all ALTA matters have been cleared,

exceptions and easements are within the general investor and NCU guidelines.

Instruct closing on acceptability.

• Complete a final evaluation and analysis of the completed loan file and either approve

within delegated authority or send the electronic file for underwriting approval. Process

the approved and rejected files by communicating oral and underwriting decisions and

conditions to the members and realtors on property and loan.

• Maintain delegated signing authority related to DU findings.

• Close loans. Prepare and send system generated document set and loan specific

documents to the closing agent. Review HUD Settlement statement, balance funds,

clear closing conditions. Schedule closing with outside escrow agents, coordinate

secondary financing with NCU’s Central Loan Processing as needed. Receive and

review executed closing documents from the escrow agent, including documents

prepared by escrow agent. Audit documents and conditions, disburse funds to the

escrow agent upon receipt of required documents and authorize recording. Ship to

specific investors.

• Perform other functions that might be needed from time to time to assist others to

complete tasks and work assignments; projects as assigned.

• Effectively incorporates concepts of CML and CARES Principles in daily behaviors

and interactions: Connect – Create a welcoming, energized, and warm

environment, Ask – Discover and confirm others’ needs to ensure they feel

understood and known, Resolve – Take personal and full responsibility for meeting

others’ needs, Elevate – Commit to long-term personal and organizational growth

and improvement, Strengthen – Invest in our Numerica community and beyond.

SUPERVISORY RESPONSIBILITIES:

None required, however, mentoring NCU team members is encouraged.

PERFORMANCE STANDARDS:

Performs functions in an accurate and timely manner. Ability to close 20-28 mortgage

loans per month, being highly accurate and with exceptional attention to detail.

Professional in appearance and attitude. Utilizes interpersonal skills effectively in a

team environment.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 10 plus years mortgage loan

processing experience with delivery to investors and adherence to secondary market

standards. Processing experience to include FHA/VA/USDA/Bond and FNMA loan

products. Direct Endorsement certification or DE eligibility, additional mortgage closing,

underwriting, compliance, funding experience and Bi-Lingual Spanish a plus.

LANGUAGE SKILLS:

Ability to read and comprehend complex instructions, detailed correspondence, memos

and write detailed correspondence. Ability to analyze corporate, small business and

self-employed borrower tax returns and schedules, per secondary market guidelines.

Ability to effectively present information in one-on-one and small group situations to

employees and members of the credit union.

INTERPERSONAL SKILLS

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work

involves extensive personal contact with others and is usually of a personal or sensitive nature.

Work may involve motivating, influencing or training others. Outside contacts become important and

fostering sound relationships with other entities (companies and/or individuals) becomes necessary

and often requires the ability to influence and/or sell ideas or services to others.

INDEPENDENT JUDGEMENT

Diversified procedures, specialized job standards, and specific policies limit the latitude permitted

for independent judgment. Decision-making requires analytical ability, judgment, and ingenuity.

There is a moderate amount of discretion available in the job, often with more than one approved

course of action. Decision-making occurs in pre authorized operational areas and is normally

reviewed by supervisor prior to action, but more involved actions often take the form of

recommendations.

ORGANIZATIONAL RESTRAINT

Very limited supervision of work. Supervisor sets overall objectives and provides consultative

direction as necessary. Errors can be difficult to detect and resolve and/or the consequences of

potential errors can be of significance, resulting in loss of time and assets. Losses are limited to a

small to medium segment of the member base, or a department or branch.

Or

Under general management, manages the activities of a functional unit within a larger department.

Often involved in identification and resolution of problems and errors of others, with input from

immediate supervisor.

CERTIFICATES, LICENSES, REGISTRATIONS:

No requirement.

The employee must be eligible to be registered as a loan originator with the appropriate

state or federal agencies.

OTHER SKILLS and ABILITIES:

• Demonstrated PC skills, including Microsoft Office Suite, access the credit

union’s accounting system and member account information. Ability to use credit

union mortgage loan origination system.

• Spreadsheet application knowledge desirable, but not absolutely essential.

• Ability to exercise confidentiality, discretion in decision-making and sound

judgment in problem solving.

• Solid time management skills with ability to organize, prioritize, and perform

multiple tasks simultaneously, with stringent time constraints, under pressure.

• Ability to adapt to change within working responsibilities, be it internal, market or

regulatory driven.

• Additional hours as necessary to accomplish objectives, goals and projects.

• Ability to lift up to 25lbs.

The job description doesn’t imply an employment contract, nor is it intended to include

every duty, task or instruction for which the employee is responsible. Other tasks may

be assigned, based on business need and at Management’s request.

Numerica Credit Union Benefits and Perks -

https://www.numericacu.com/globalassets/images/pdfs/employee-benefits-summary-numerica.pdf

Requirements

Numerica Credit Union is an Equal Opportunity/Affirmative Action Employer

Numerica Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/hiring process with Numerica Credit Union. If you are unable or limited in your ability to use or access Numerica Credit Union’s career page at www.numericacu.com as a result of your disability, you can request reasonable accommodations by calling (509) 385-1660.