Hybrid Academic Advisor at Suffolk University

Undergraduate Academic Advising Center (UAAC) advisors are responsible for thoroughly understanding university policies, procedures, and academic requirements. They serve as liaisons, building strong relationships with faculty, departments, and offices across campus to support a coordinated advising experience. Advisors provide academic guidance to students throughout their entire academic journey, from their first year through graduation, ensuring they stay informed, engaged, and on track to meet their goals.

Primary Responsibilities:

General Academic Advising: Meet with undergraduate students individually and occasionally in groups to provide comprehensive academic advising. Support students on a wide range of topics, including course selection, schedule building and degree planning to ensure timely progress toward graduation, exploration of majors, minors, and double majors, selection of electives, engagement in extracurricular opportunities, and referrals to campus support services.

Offer general academic guidance to help students develop and follow a well-rounded, personalized academic plan that aligns with their goals and interests. The aim is to empower students to make informed decisions and fully engage in their college experience.

Accurately document all advising interactions to support student satisfaction, success, and retention, and to ensure consistency and continuity in advising services.

Specialized Advising, Outreach, Presentations: Maintain and grow relationships with students in targeted cohorts to increase program satisfaction by addressing advising issues unique to their group (e.g., transfer students, first-year students, student athletes, undeclared majors, etc.). Additionally, meet with all students planning to study abroad to approve their course selections and review how their study abroad plans will impact their overall graduation trajectory.

Conduct class visits and lead cohort-specific advising workshops to deliver targeted academic guidance and share important resources. These sessions help build awareness of requirements, opportunities, and planning strategies tailored to each student group.

Play an active role in New Student Orientation by presenting academic information to students and leading registration sessions to ensure all incoming students leave with a full course schedule tailored to their academic program. Additionally, hold virtual meetings with incoming students prior to Orientation to help them register for classes before arriving on campus.

Participate in numerous outreach campaigns throughout the year to keep students engaged, informed, and on track. These efforts help ensure students receive timely updates, resources, and support tailored to their academic journey.

Assist in a number of undergraduate student programs or events (such as open house or showcase) for prospective students and families.

Supplemental Advising Activities: Advisors liaise with Academic Departments, Dean’s Offices, and other campus offices—both within and outside of the division—to coordinate and support advising efforts across campus, in an effort to ensure a consistent and collaborative approach to student success.

Community: Contribute to an environment of teamwork and engagement by representing the UAAC on Student Success Divisional Committees, designed to build and maintain community within the division and to promote our services to the campus community. Adapt to the changing needs of the Division of Student Success and carry out other duties as required.

Requirements/Qualifications:

• Bachelor’s degree required; Master’s degree preferred in education, college administration, counseling, or other related field.
• At least 1-2 years’ experience in a college setting working with undergraduate students in an advising, coaching or administrative capacity, or similar experience at a high school level.
• Ability to multi-task, work independently, flexible attitude towards daily routine
• Excellent interpersonal skills, oral and written communication as well as detail-oriented skills.
• Proven ability working with a diverse student, faculty and public population.
• Excellent communication and organizational skills. Strong customer service orientation.
• Proficient in Microsoft Office software, experience with student information systems, and willingness to learn new software as needed.
• Ability to travel as needed for training or conferences.
• Weekend and/or evening work may be required on occasion