Hybrid POLICE CLERK II at City of Balch Springs

Why Work for the City of Balch Springs?

The City of Balch Springs is a vibrant, inclusive, and sustainable community that thrives on its rich history, commitment to progress, and dedication to fostering a positive work environment. As a city, we focus on enhancing the quality of life for our residents, businesses, and visitors.

We are a forward-thinking organization that embraces innovation and strives for excellence in every department. With our clear vision to inspire growth and community pride, the City of Balch Springs is an excellent place to build a rewarding career. Whether you’re passionate about public safety, economic development, or community engagement, we offer diverse opportunities that allow you to make a meaningful impact.

As an employee of the City of Balch Springs, you’ll be part of a supportive team where professional development is encouraged, and collaboration is valued. We believe in providing employees with the tools and resources they need to succeed, ensuring a positive work-life balance and fostering a culture of respect, integrity, and open communication.

Employee Benefits & Compensation:

• Competitive Salary: We offer competitive pay based on qualifications and experience.
• Comprehensive Benefits Package: Includes medical, dental, and vision coverage for employees and their families.
• Retirement Plans: Access to Texas Municipal Retirement System
• Paid Leave: Generous paid time off, including vacation (15 days for 1st year), sick leave, and holidays (11 plus 2 floating.)
• Professional Development: Opportunities for training, certifications, and career advancement within the city.
• Employee Recognition: We value and celebrate the hard work and dedication of our employees.

Our core values of integrity, respect and transparency guide our everyday work, and we actively support our employees’ professional growth. Join our team and help shape the future of a city that’s committed to creating a thriving environment for all.

Job Summary:  

The Police Clerk II processes and maintains the integrity of the Police Department files and records. The Police Clerk II performs a wide variety of general and/or specialized office support, clerical, and technical work in support of the Police Department; collects, records, transcribes, maintains, edits, and retrieves confidential law enforcement data and information; performs other support and assistance to other non-sworn functions and activities of the Police Department.

Minimum Job Requirements: 

1. High school diploma or General Educational Development diploma.
2. At least 2 years of administrative or clerical support role.
3. Strong organizational, time management, and attention to detail skills.
4. Excellent written and verbal communication abilities.
5. Proficiency in Microsoft Office Suite and related software.
6. Ability to maintain confidentiality and handle sensitive information.
7. Capable of working independently and collaboratively in a team.

Essential Job Functions:

• Provide administrative and clerical support to the department, including organizing and coordinating record operations and procedures.
• Assist internal and external customers with inquiries regarding department functions and activities.
• Collaborate with other department staff to ensure efficient and effective record operations.
• Perform data entry and maintain electronic filing system. 
• Prepare and distribute reports and correspondence as needed.
• Ensure compliance with department policies and procedures.

Knowledge of:

• City organization, operations, policies, and procedures.
• City ordinances.

Skills in:

• Providing exceptional external and internal customer service.
• Communicating effectively.
• Performing detail-oriented work with the ability to multitask and work well under pressure with flexibility and professionalism.  
• Working with a team.  
• Operating a personal computer and various software programs.  
• Maintaining confidentiality and integrity while handling sensitive matters. 

Physical Demands/Work Environment: Work is performed in a standard office environment with low to moderate noise level.   Subject to sitting for an extended period of time, standing, walking, bending, reaching, kneeling, and lifting and putting away such items as records and office supplies of moderate weight of up to 40 pounds.  Working with a wide variety of people.  

E.E.O.C.  The City of Balch Springs does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.