Hybrid Peer Support Coordinator at Together for Mental Wellbeing

• To develop, co-ordinate and support the evaluation of service user led peer support within the service. 
• To support Peer Support Volunteers and/or Peer Support Workers to deliver peer support that is grounded in Together’s Peer Support model, principles, and organisational values. 
• To draw on your own lived experience of mental distress to support the implementation, ongoing development, and delivery of peer support in the service and across Together. 

• Recruit & induct Peer Support Volunteers. 
• Supervise Peer Support Volunteers. 
• Deliver training for Peer Support Volunteers. 
• Develop, co-ordinate and co-facilitate self-management peer support groups as required. 
• Support Peer Support Volunteers and/or Peer Support Workers to meaningfully and actively be involved in the development and implementation of the peer support in the service. 
• Manage/coordinate peer support and workshops - groups across the service. 
• Work in partnership with service users, volunteers, staff in the service and the Service User Leadership Team to develop peer support in the service. 
• Respond to requests directly from service users, and via staff, and support the allocation of Peer Support Volunteers and/or Peer Support Workers to service users who wish to access peer support. 
• Carry out risk assessment and safety planning with service users only receiving peer support. 
• Ensure that Peer Support Volunteers and/or Peer Support Workers stay safe and that all aspects of health and safety are considered. 
• Work closely with Together’s Service User Leadership Team to support the implementation of peer support and best practice. 
• Attendance at Community of Practice meetings with other Peer Support Co-ordinators across Together to support best practice and share learning. 
• Establish and maintain links with other service user organisations and keep up to date with developments in peer support. 
• Ensure that all Peer Support Volunteers and/or Peer Support Workers work consistently within Together’s peer support model, principles and organisational values. 
• Promote peer support within the service to service users, Together services and external agencies (through marketing and flyers, promotional materials). 
• Draw on your own lived experience of mental distress in an appropriate way and act as a role model for those in peer roles. 
• Keep up to date with Peer Support on Together’s intranet to ensure consistency in practice and use of resources. 
• Maintain effective records, including monitoring and evaluating of the outcomes of peer support. 
• Undertake administrative duties using relevant IT equipment as required. 
• Undertake appropriate training relevant to your role. 
• Commitment to working in accordance with Together’s Policies and Procedures, including Equality, Diversity and Inclusion, Confidentiality and Safeguarding. 

Key Leadership Behaviours

• Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues. 
• Ensures that Service User Leadership is at the heart of everything we do. 
• A deep and meaningful understanding of Together’s values and ethos and how these are developed in the workforce and through our service. 

1. Personal lived experience of mental distress and/or of using services 
2. Passionate about and commitment to the empowerment of people who are experiencing mental distress 
3. Good understanding of service user leadership and peer support in a service environment 
4. Excellent communication skills and the ability to deal tactfully and sensitively with a range of people experiencing mental distress 
5. Ability to develop, maintain and facilitate positive working relationships with service users, those in peer roles, Together staff and health professionals 
6. Ability to work as part of a team as well as use own initiative, prioritise work and meet deadlines 
7. Experience of delivery and/or supporting the delivery of training/workshops 
8. Commitment to own personal development and ability to use supervision and support appropriately 
9. Excellent administration and time management skills, with good computer literacy skills, and proficient in using Microsoft Office Suite 
10. Experience of organising and facilitating meetings 

Desirable

1. At least one year full-time equivalent experience of working in mental health, paid or unpaid 
2. Experience of volunteer management