Hybrid Product Owner (203061) at Amdocs

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

A professional who has a clear understanding of the product vision and requirements, and is able to articulate, communicate and convey these to the inbound team.

Is the Product Owner of a scrum team. Oversees the development of products from start to finish to ensure they meet the users' needs and preferences while also returning value to the business. Accountable for maximizing the value of the product resulting from the work of their scrum team.

What will your job look like?

• The Product Owner of a scrum team determines product vision, product goal and product roadmap. Ensures these items align to business financials and metrics and that these artifacts are regularly updated and communicated to reflect changes in the industry, business, and customer needs.  Is responsible for achieving financial metrics (subscriber growth, self-service activities, churn, cost per gross add, etc)
• Creates and clearly communicates product backlog items and prioritizes the product backlog. Is the sole owner of the product backlog and the prioritized order. Works with UX designers, UI designers, Content Strategists, software engineers, testers, and architects to define solutions that meet customer needs and preferences. Accepts/Approves the final solution before it is moved to production.
• Monitors and evaluates product progress throughout the sprint, planning increment, and year as it relates to the sprint goal, product goal and product vision. Uses web analytics, customer observations and research, industry research, competitive analyses, financial metrics, and other relevant data sets to analyze progress, customer pain points, and the value of future work.
• Collaborates with Stakeholders including PMO, marketing, brand, legal, finance, pricing, strategy office, and other customer facing channels to understand customer pain points and needs. 
• Creates transparency through the product backlog. Enables inspection through the Sprint Review. Adapts based on empiricism and lean thinking to reduce waste and maximize value through the least amount of work complete.

All you need is...

• Bachelor’s Degree.
• Be business oriented and able to represent the customer needs.
• Experience with Accessibility (a11y) projects.
• Ability to facilitate scope changes and prioritization.
• Experience in agile methodologies.
• Proficient in BU development/customization projects.
• Matrix-management, good negotiation and communication skills.
• PSPO I or II certification (or equivalent) is a bonus.
• Understanding of WCAG and/or Section 508 is nice to have

Why you will love this job:

• Work as a key player guiding and championing A11Y compliance with our customer. 
• Engage with the customer and third-party vendors on a broad level to deliver a11y messages.
• Ability to grow and gain many opportunities for professional development
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!