Hybrid Planning Technician I at City of Colorado Springs, CO
City of Colorado Springs, CO · Colorado Springs, United States Of America · Hybrid
- Junior
- Office in Colorado Springs
About the Department
Planning Technician I
In this position, you will serve as the first point of contact for planning and zoning inquiries at the City of Colorado Springs. You’ll provide customer service to the public, assist in processing permits and development applications, and support the Planning and Development Department with data research, public notifications, and technical planning tasks. This is an excellent opportunity for someone with strong communication skills, organizational abilities, and a genuine interest in city planning and public service.
In this position, you will serve as the first point of contact for planning and zoning inquiries at the City of Colorado Springs. You’ll provide customer service to the public, assist in processing permits and development applications, and support the Planning and Development Department with data research, public notifications, and technical planning tasks. This is an excellent opportunity for someone with strong communication skills, organizational abilities, and a genuine interest in city planning and public service.
**We encourage interested applicants to apply early, as applications will be reviewed as they are received. The position may close without prior notice once filled.**
Work Location: City Administration Building, 30 S. Nevada, Colorado Springs, CO 80903
Job Type: Full-Time; Non-Exempt
Work Schedule: Monday - Friday, 8:00 am - 5:00 pm, in-office presence is required.
Hourly Salary: $22.04 - $26.46 Hourly
As a Planning Technician I, you will:
- Serve as a primary point of contact at the front counter for customer inquiries related to zoning, land use, and development.
- Research land use history and zoning data using a variety of tools including GIS, archived records, and city databases.
- Review and process minor land use applications, building permits, and sign permits.
- Assist with the organization of project files, public meeting materials, and notifications.
- Maintain and organize planning records and files, ensuring accuracy, accessibility, and compliance with records retention policies.
- Support senior planning staff by creating maps, charts, presentations, and compiling data for reports.
- Respond to internal and external stakeholder inquiries in a courteous, professional, and solution-oriented manner.
- Help maintain and update internal systems, websites, and databases.
- Serve as a backup for senior planning technicians with public notifications and document preparation.
We are looking for candidates who demonstrate:
- A strong interest in community development and the role of local government
- Excellent customer service and interpersonal communication skills
- An ability to remain professional and effective in fast-paced or sensitive situations
- Strong organization skills and attention to detail
- An understanding of municipal processes and flexibility with shifting priorities
- Familiarity with or ability to learn planning-related software and systems (such as GIS, Microsoft Office, and Cartegraph)
Position Duties
- High school diploma or GED
- One (1) year of full-time, professional experience in customer service, or a related field
Minimum Qualifications
The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
- Experience working in a local government or planning-related environment
- Experience with processes surrounding zoning codes, land use regulations, or permitting
- Experience in a high-volume, public-facing customer service role
- Proficiency in Microsoft Office, Adobe Acrobat Pro, or GIS applications
Other Qualifications
Please contact Jeffrey Plunkett at [email protected] for any questions about this position.
Environmental Conditions/ Frequency:
Primary Work Environment - Office EnvironmentExtreme Temperature - Never
Wetness and Humidity - Never
Respiratory Hazards - Never
Noise and Vibration - Never
Physical Hazards - Never
Mechanical and/or Electrical Hazards - Never
Exposure to Communicable Diseases - Never
The description above is intended to represent only the key areas of responsibilities; specific job assignments, duties, and environmental conditions will vary depending on the business need of the department and the particular assignment.
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