Hybrid Admissions Counselor I at Georgia State University

Admissions Counselor I

Admissions

The Office of Undergraduate Admissions is looking to recruit an Admissions Counselor I position for the Georgia State University, Atlanta Campus. The Admissions Counselor I will be a part of our Welcome Center and assist with managing Tour Guides and the telecounseling program.

The typical weekday hours for this position are Mondays through-Fridays from 8:30am-5:15pm.

WHAT MAKES THE Admissions Department A GREAT PLACE?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with a variety of partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

·       Provide support to the Assistant Director of the Welcome Center to manage the tour guides and tele-counseling program. This includes the hiring, training, scheduling, firing, and evaluating of the student tour guides on an annual basis.

·       Maintain, monitor, track and enter all calling campaign information into a Customer Relationship Management system (for example, Slate).

·       Create daily, monthly, and yearly data reports from Slate to evaluate the effectiveness of calling campaigns.

·       Create and manage new and ongoing calling campaigns for the Office of Undergraduate Admissions.

·       Conduct daily on-campus information sessions for prospective students and families at the Welcome Center.

·       Meet with prospective students and guests after the daily campus tours to counsel applicants with regard to admissions requirements and procedures.

·       Assist with all incoming and outbound transfer-related communications with prospective transfer students, including Admissions e-mail, walk-ins, as well as inbound and outbound phone calls.

·       Assist and participate in on and off-campus student recruitment events in Georgia. This will include, but is not limited to, all on-campus open houses, information sessions, college fairs, and community college visits.

Minimum Hiring Qualifications:

Bachelor's degree; or a combination of education and related experience.

Preferred Hiring Qualifications: 

·       One year of higher education experience dealing with student recruitment.

·       Excellent verbal and written skills; previous experience with presenting to large groups.

·       Ability to present clear and accurate information to small and large groups of various populations.

·       Ability to work independently and develop project timelines and associated tasks to be completed.

·       Ability to lift approximately 50 pounds.

·       Knowledge of collegiate admissions standards, tele-counseling, and a CRM system.

·       Weekend and evening hours are required when necessary.

·       One year of higher education experience dealing with student recruitment.

·       Excellent verbal and written skills; previous experience with presenting to large groups.

·       Ability to present clear and accurate information to small and large groups of various populations.

·       Ability to work independently and develop project timelines and associated tasks to be completed.

·       Ability to lift approximately 50 pounds.

·       Knowledge of collegiate admissions standards, tele-counseling, and a CRM system.

·       Weekend and evening hours are required when necessary.

To be fully considered for this position all candidates must submit the following at the time of submission:

·       A complete and accurate GSU application

·       Resume

·       Cover Letter (Recommended)

·       Three professional references