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Hybrid Inside Sales / Customer Service Representative at Sunsrce

Sunsrce · Addison, United States Of America · Hybrid

Microsoft Word

Microsoft Excel

Microsoft Outlook

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SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!


What You'll Do:
  • Support customers and outside sales team 
  • Prioritize and manage your workload in a fast-paced environment 
  • Proactively anticipate customer's and manager's needs 
  • Field 50-100+ calls/emails daily 
  • Effectively communicate via email/phone 
  • Processrequests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. 


    • What We Need From You:
  • HS Diploma or equivalent
  • Associates / Bachelor's degree in related field is preferred
  • 2+ years of experience in an inside sales / customer service position
  • Previous experience in customer service, sales and/or purchasing within a manufacturing or distribution environment is strongly preferred
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs 
  • Clear and concise verbal and written communication skills
  • Ability to communicate effectively 
  • Working experience with Trend is a plus 
  • Strong organizational skills, analytical, mathematical, and mechanical aptitude is required  


    • Why You'll Love Working For Us:
  • Industry competitive compensation plan 
  • Medical / Dental / Vision
  • 401(k) with matching 
  • Paid vacation and holidays  
  • Tuition reimbursement and training opportunities for talented people with a desire to learn and grow!


    • We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy
    Apply Now

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