Hybrid Claims Resolution Specialist at Ivinson Memorial Hospital

At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity.  We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.

Base salary starts at $17.30/hr.

E S S E N T I A L  F U N C T I O N S

• Contacts payers to follow up on claims status and obtain reimbursement.
• Re-bills claims with applicable corrections.
• Receives payments from patients and provides customer service as needed.
• Addresses discrepancies in charges, payments, adjustments, and demographic information.
• Researches all accounts with credit balances and processes refunds.
• Other duties as assigned.

E D U C A T I O N

• High school diploma or equivalent preferred. 

E X P E R I E N C E

• Hospital billing software strongly preferred.

C R E D E N T I A L S

• N/A

K N O W L E D G E , S K I L L S  A N D  A B I L I T I E S

• Knowledge of third party billing procedures strongly preferred.
• Knowledge of claims review and analysis strongly preferred.
• Knowledge of Medicare, Medicaid and HMO contracts strongly preferred.
• Strong working knowledge of Microsoft Office applications.
• Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
• Ability to effectively communicate with staff, managers and the general public verbally and in writing.
• Demonstrate effective listening skills.
• Excellent organization and time management skills and ability to establish priorities effectively.
• Possess exceptional problem solving skills.
• Ability to work effectively without immediate supervision.
• Ability to learn new computer software programs.
• Ability to recognize and protect confidential information.
• Demonstrate ethical and legal accountability for the position.

At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That’s why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care.

Our competitive and comprehensive total rewards package includes:

For benefits eligible employees:

• Medical, dental, and vision insurance
• Paid time off: take the time you need to recharge
• Retirement plans, including 403(b) matching
• Employer-paid life and long-term disability insurance: Peace of mind for you and your family

For all employees:

• Yearly work anniversary pay increases
• Education Reimbursement; up to $2,500 annually
• Retirement plan participation
• Free certification classes: enhance your skills at no cost to you
• Health and Wellness discounts at local gyms
• Discounts at select mobile networks, local vendors, and Elitch Gardens
• Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
• Financial Counseling: free services through WellCents to help you take control of your financial journey
• Legal assistance and will preparation services
• Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program

Please use this link for more information regarding our rewards package and benefits: Benefits Guide.

At Ivinson Memorial Hospital, we are more than just a workplace – we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.