Hybrid Administrator, Community Action Program at City of Glendale (AZ)

About the Department

The Role:

The Community Action Program Administrator plans, organizes, manages and evaluates the activities and staff of the Community Action Program division of the Community Services Department. Provides supervision to staff involved in providing social and family services to the community. The ideal candidate will have a Bachelor's degree in Social Work, Public Administration or related field and five years experience in the management of social service programs including grant/contract administration including  two years supervisory experience.

Salary:
		This position is: FLSA Exempt, and will be paid a salary regardless of hours hours worked per week. This position this position is a Grade 413 with an annual salary between $88,800 - $133,200.

Benefits:
The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.  Below are some City of Glendale benefits resources for your review:  2025 - 2026 Benefits Guide City of Glendale Benefits Presentation City of Glendale’s Benefits Page

Holiday, Vacation, and Sick Leave:
		City of Glendale Regular status positions offer: 10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays Vacation leave accrues at: 5.33 hours per pay period (138 hours/17.25* days per year) Increases to 6.12 hours per pay period after 5 years Then caps out at 7.6 hours per pay period after 10 years of service Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year) * Days per year estimates are based on an 8-hour work day

Retirement:
		This position participates in the Arizona State Retirement System (ASRS). Contribution is mandatory, and deducted every pay period The current contribution rate is 12.00%

Position Duties

1. Plans, organizes, manages and evaluates the activities and staff of the Community Action Program division.
2. Manages the delivery of social and family service programs including the administration of several grant-funded programs.
3. Manages the development and creation of comprehensive public reports and policies that detail the goals related to identified community needs. These reports include the annual Community Action Plan and Community Needs Assessment, the Social Services Block Grant Annual Report, and other tracking reports required by local, state and federal guidelines.
4. Advises council and management on social issues in the community.
5. Develops and implements strategies in order to impact social and family needs of the community.
6. Develops and administers the division's budget; monitors and controls expenditures.
7. Represents the City in negotiating contracts with the County, State and local agencies in advocating resources for low-income residents in the community.
8. Works closely with community leaders and groups, agency representatives, governmental officials, business leaders and others to promote, coordinate, develop, and maintain effective services.
9. Participates as a staff liaison to the Community Development Advisory Committee.
10. Provides staff training; assists staff in dealing with clients who have complex problems or special circumstances, and resolves disputes and complaints.
11. Prepares education and marketing materials to promote services and meet legal notice requirements.
12. Serves on various committees and councils related to the programs.
13. Performs other related duties as assigned.

Minimum Qualifications

Bachelor's degree in Social Work, Public Administration or related field and five years experience in the management of social service programs including grant/contract administration including  two years supervisory experience.

• Objectives and principles of community education programs
• Community programs, resources and services available to assist youths, families and the community
• Social programs and social service resources
• Principles and practices of grant and public administration
• Human behavior and emotional problems
• Sociological and psychological problems of youth and their families

• Plan and organize the work of a program area
• Effectively supervise, train, and develop staff
• Establish and maintain effective working relationships with government officials, grant agencies, clients and community groups and agencies
• Deal effectively with difficult situations, solve problems and complaints
• Communicate effectively verbally and in writing

Other Qualifications

Office setting with frequent offsite meetings and door to door neighborhood contacts