Hybrid Manager, Motor Claims at AXA Singapore

%3Cp style=%22text-align:start;font-family: Arial%22%3E%3Cspan style=%22font-size:medium%22%3E%3Cspan style=%22color:#363636%22%3E%3Cspan style=%22font-style:normal%22%3E%3Cspan style=%22font-variant-ligatures:normal%22%3E%3Cspan style=%22font-weight:400%22%3E%3Cspan style=%22white-space:normal%22%3E%3Cspan style=%22background-color:#ffffff%22%3E%3Cspan style=%22text-decoration-thickness:initial%22%3E%3Cspan style=%22text-decoration-style:initial%22%3E%3Cspan style=%22text-decoration-color:initial%22%3E%3Cspan style=%22font-family:Arial%22%3E%3Cspan style=%22font-size:14px%22%3E%3Cstrong%3E%3Cfont face=%22Arial, Helvetica, sans-serif%22%3EWhat you will be doing%3C/font%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cul style=%22color:#363636; font-family:Metric, arial, verdana, sans-serif; font-size:20.152px; font-style:normal; font-variant-ligatures:normal; font-weight:400; text-align:start; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial%22%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EA%3Cspan id=%22cke_bm_2959C%22 style=%22display: none;%22%3E%26nbsp;%3C/span%3Essist the head of Motor in overseeing the motor claims functions%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EManage and monitor a team of motor claim handler%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EReview claim processes and participate in process improvement and initiative%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EApprove and review claims settlement and payment%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EAssessment and adjudication of Motor claim%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EEnsure claim is settled correctly and promptly%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EEnsuring claim is registered within the Claim Service Standar%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EEnsuring emails and phone calls coming through are well-managed and respond in a timely manner%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EEnsuring claim is assessed correctly in accordance to policy coverage and within Authority Limit given%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EEnsuring claim settlement is concluded promptly and within the Claim Service guideline%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EContinuous communication with both External partners (eg. Surveyors/loss adjustors, agents, workshops %26amp; Investigators) %26amp; Internal partners (eg. customer care, underwriters) and providing the required support with the objective of providing quality claim service experience%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EInvestigate and escalate technical claim issue as and when required%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EHandle adhoc queries from auditors and internal stakeholders%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli style=%22text-align: start;%22%3E%3Cspan style=%22font-size:11pt%22%3E%3Cspan style=%22line-height:115%%22%3E%3Cspan style=%22font-family:Calibri,sans-serif%22%3E%3Cspan style=%22color:black%22%3EManage claims related projects%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family: Arial; font-size: medium;;;;%22%3E%26nbsp;%3C/p%3E%0A%0A%3Cp style=%22font-family: Arial; font-size: medium;;;;%22%3E%26nbsp;%3C/p%3E%0A

What we are looking for

• At least 5 years of Motor claims handling experience
• To have experience in managing a team of claim handlers
• Good leadership and people management skills
• Excellent verbal and written communication skills and interpersonal skills
• Independent and a fast learner, able to grasp processes and system quickly
• Good knowledge of local legislations
• Able to work effectively under pressure
• Strong customer orientation, team player
• Proficient in MS office applications

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AXA Insurance is part of the AXA group, a worldwide leader in insurance and asset management, with 160,000 employees serving 108 million clients in 57 countries.

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AXA Singapore is now part of HSBC Group. The quality of our products, services and people will remain the same.

Find out more here: AXA Singapore is now part of HSBC Group..

 

AXA Singapore is now part of HSBC Group..

HSBC is one of the world’s leading international banks. Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

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Discover a stimulating environment, based on excellence on a global scale. Are innovation and initiative important to you? Do you focus on solutions? Are you customer-orientated? We offer a wealth of career opportunities and a wide variety of positions in many fields. We want our employees to enjoy fulfilling careers and keep moving their careers in the right direction, whether at home or across the globe.

 

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