Hybrid Dental Patient Coordinator - Rock Hill, Fort Mill at Riccobene Associates Family Dentistry

🌟 Join Our Growing Family – Dental Patient Coordinator (Rock Hill & Fort Mill)

Riccobene Associates Family Dentistry is excited to expand into the vibrant Rock Hill and Fort Mill communities — and we’re looking for a Dental Patient Coordinator to help us launch and grow with heart, purpose, and excellence.

If you're energized by new beginnings, love connecting with people, and want to be part of a practice that values culture as much as clinical care — we’d love to meet you.

🏙 About the Role

This is a Full-Time, Float Position based between our Rock Hill and Fort Mill practices — both of which are brand new and currently open on a split schedule. Hours are consistent: Monday–Friday, 7:45 AM to 4:30 PM.

As our Dental Patient Coordinator, you’ll be the first smile patients see and the calm, friendly voice that keeps schedules on track and experiences exceptional.

💫 Why Riccobene?

At Riccobene Associates, we’re more than a dental group — we’re a family on a mission to change lives one smile at a time. Our culture is rooted in:

• Sincerity in every interaction
• Mastery of our craft through continuous learning
• Integrity as our daily compass
• Laughter & Love to keep joy flowing in the workplace
• Excellence in benefits, support, and recognition

We take care of each other like we take care of our patients — wholeheartedly.

🦷 What You’ll Do

As a Dental Patient Coordinator, you'll be the operational and emotional anchor of our front office. Your responsibilities will include:

• Welcoming patients with warmth and professionalism
• Managing patient check-ins and check-outs
• Scheduling and confirming appointments efficiently
• Explaining treatment plans, insurance coverage, and financial options clearly
• Maintaining patient records with accuracy and confidentiality
• Assisting with insurance verification and pre-authorizations
• Coordinating care between providers and locations
• Supporting a smooth, consistent schedule flow across both locations

Requirements

✅ What We’re Looking For

We're seeking a candidate who’s organized, enthusiastic, and ready to grow with us. Ideal qualifications include:

• 1–3 years of dental front desk or scheduling experience preferred
• Experience with Denticon is a plus
• Strong customer service and communication skills
• Comfort with insurance verification and patient education
• A dependable team player who thrives in new environments
• Ability to float between Rock Hill and Fort Mill locations as needed
• A positive, can-do attitude and passion for patient care

Benefits

💎 Perks & Benefits

We recognize the value of your time, energy, and commitment. In return, we offer:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off & holidays
• Life & short-term disability insurance (100% employer-paid)
• Telemedicine & wellness support
• Performance bonuses and growth opportunities
• A positive culture that truly feels like family

🌱 Grow With Us

This is more than a front office role — it’s a chance to be part of something from the ground up. Help shape the future of our Rock Hill and Fort Mill practices and make a lasting difference in your community.

Ready to grow your career where it matters? Apply today and help us change lives — one smile at a time.

#ChangingLivesOneSmileAtATime