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Hybrid Human Resources Assistant at City of Jacksonville, FL

City of Jacksonville, FL · Jacksonville, United States Of America · Hybrid

$44,240.00  -  $44,240.00

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About the Department

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Employee Services Department is actively seeking a Human Resources Assistant

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is paraprofessional work in the administration and maintenance of human resources services, programs, and systems. Work requires knowledge of the techniques, methods, and procedures used in human resources activities as well as collective bargaining agreements and pay plans which is acquired through a combination of training and on the job experience. Contacts with others require skills in understanding and influencing people which are important in the administration and maintenance of human resources services, programs, and systems. Work is semi-routine in that tasks are covered by standard practices and procedures, but some latitude is permitted to consider the most appropriate practice or procedure to follow. Work also involves differing situations requiring use of judgment in search for solutions or new applications within one's own experience. Work is performed in an office environment. Operates personal computers and standard office equipment. Physical demands consist mainly of sitting or standing at a workstation for extended periods of time, using standard office equipment on an ongoing basis, and occasionally lifting and moving light objects. Work is performed under general supervision where work assignments are varied, and the worker is permitted some latitude to set priorities subject to the superior's approval.

Position Duties

  • Reviews, researches, and processes a variety of human resources actions and advises agencies and departments of recommended disposition or necessary action. 
  • Establishes and maintains a complex time and attendance record system involving transactions in compliance with collective bargaining units and pay plans.
  • Responds to inquiries and provides information on human resources matters and issues such as payroll and leave policies and procedures, collective bargaining agreements, and Civil Service and Personnel Rules and Regulations. 
  • Reviews and recommends revisions to human resources procedures. 
  • Establishes and maintains human resources files and associated records and systems including interfacing with payroll, benefits, pension, and other related activities. 
  • Audits leave and other human resources records and reports. 
  • Compiles data for development of recommendations, reports, charts, and spreadsheets. 
  • Provides technical guidance, assistance, and training to other employees on human resources matters and issues. 
  • Enters data into the payroll and other automated systems. 
  • Prepares correspondence and reports. 
  • Operates a personal computer utilizing word processing, spreadsheet, time and attendance system, and HRIS software applications/systems and other standard office equipment. 
  • Demonstrates proficiency in the City of Jacksonville’s competencies. 
  • Performs related work as required.

Minimum Qualifications

  • Knowledge of rules, regulations, policies, procedures, and guidelines governing human resources activities as well as collective bargaining agreements and pay plans. 
  • Knowledge of payroll, time and attendance, and leave policies and procedures.
  • Knowledge of the City's organization and administration. 
  • Knowledge of data-gathering techniques, methods, and procedures. 
  • Ability to conduct audits of leave and other human resources records and reports. 
  • Ability to research, analyze, interpret, and apply rules, regulations, policies, procedures, and guidelines governing City human resources activities as well as City collective bargaining agreements and pay plans. 
  • Ability to establish and maintain human resources records and files. 
  • Ability to perform and verify mathematical calculations. 
  • Ability to communicate effectively both orally and in writing.
  • Ability to follow oral and written instructions. 
  • Ability to operate personal computers utilizing word processing, spreadsheet, time and attendance system, and HRIS software applications/systems. 
  • Ability to operate standard office equipment. 
  • Ability to establish effective working relationships.

Other Qualifications

Three years of education and/or experience in clerical support work, one year of which must include human resources related work which includes payroll data entry; establishing, auditing and maintaining personnel files, payroll records and/or leave records; and/or reviewing, researching and processing human resources forms, records, files and requests.

OTHER REQUIREMENTS:
  • The probationary period for this classification is six (6) months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.   

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K  

Largo, FL 33778-1630 

Email: [email protected]

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