Hybrid Administrative Clerk II (Cashier) - HHS at Walworth County, WI
Walworth County, WI · Elkhorn, United States Of America · Hybrid
- Junior
- Office in Elkhorn
About the Department
This position is responsible for performing routine clerical work for the Health & Human Services Department in a busy team-based environment. Essential skills needed include strong attention to detail, ability to multi-task in a busy environment, effective communication, and strong skills with computer-based applications such as Microsoft Excel, Word, and other various electronic records. Responsibilities include providing essential customer service support by greeting and directing visitors, maintaining a customer-focused atmosphere, processing daily cash receipts and tracking, providing resources and information, and supporting the front desk operations of the agency and various programs by answering incoming telephone calls and transferring as appropriate.
SCHEDULE
Division: Administration
Days: Monday - Friday
Work Hours: 8:00 am - 4:30 pm
Hours Per Shift: 8
Shifts Per Pay Period: 10
Position FTE: 1.00
Applications are being accepted from current County employees as well as members of the public.
Position Duties
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Enter cash receipts into the HHS sub-ledger and the county general ledger. Verify receipting reports for accuracy & send to Treasurer’s Office.
Prepare daily deposit to send to Treasurer’s Office.
Process various receipt payments as required.
Reconcile daily checks and cash to reports & ensure cash drawer is in balance daily.
Act as the gift card custodian and maintain accurate log and record keeping of gift card distribution.
Distribute petty cash & reconcile to receipts.
Prepare monthly sales tax report for the Treasurer’s Office.
Handle point of sale transactions for water testing and radon kits, including providing information about the process, collecting payment, and tracking activities.
Maintain Excel based tracking logs and reconcile activities for various client services as needed.
Perform general office duties such as, but not limited to, filing, drafting correspondence, photocopying, scanning, answering phones, and data entry.
Respond to request for information through incoming and outgoing mailings, telephone, and other means of communication as required.
Provide back-up coverage for other staff as needed.
Demonstrate a commitment to county safety and risk management efforts.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent competencies, and two to three years of relevant prior experience. Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Interactions and Communications
Responds to requests and initiates contact to exchange basic or general information with others.
Decision Making
This position has authority to make decisions that are within general procedures and protocols; supervision is available as required or requested. These decisions directly impact performance in the job and/or work unit within the department and information is provided to others for their decision-making.
Thinking and Problem Solving
In relation to established procedures, protocols and policies of the County, challenges of this position tend to be routine and primarily related to procedure and process issues.
Tools & Equipment Used
Telephone Copy Machine
Calculator Personal Computer/Printer/Scanner
FAX Machine Typewriter
Microfiche
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Qualifications
TO INCLUDE:
Formal Walworth County Electronic Application
Education & Experience Review
Oral Department Interview
Reference Check
Background Check
Post Offer Physical Exam
Drug Screen
Other job related tests may be required.
