Hybrid Community Smiles Engagement Specialist at Liberty Dental Plan

Smile Ambassador: Connecting Communities to Better Oral Health

Join Liberty Dental Plan as our Community Smiles Engagement Specialist in Reno, NV!

At Liberty, we believe that access to quality oral healthcare is essential to overall well-being. As a leader in dental benefits for Medicaid members, we are committed to serving our communities with compassion, respect, and purpose. We’re looking for passionate individuals who thrive on connecting with people and making a real difference in their lives. If you're a community-minded, service-oriented professional who wants to help people live healthier lives, we invite you to explore this exciting opportunity.

Job Summary

The Community Smiles Engagement Specialist plays a key role in supporting our members' journey to better health. You’ll serve as the face of Liberty in the community—empowering members with knowledge, helping them navigate our dental programs, and ensuring they understand and access their benefits. Whether you’re attending outreach events, providing educational resources, or assisting with appointments and transportation, your work will directly impact the lives of Medicaid members and contribute to healthier communities.

Key Responsibilities:

• Design and participate in outreach initiatives to promote awareness and use of dental benefits.

• Educate current and potential members about oral health, preventive care, and available services.

• Provide benefit navigation assistance, including help with appointments and using Liberty's online tools.

• Conduct Oral Health Risk Assessments (OHRA) and assist members in selecting a dental home.

• Collaborate with regional partners and community organizations to promote services.

• Maintain cultural sensitivity and effective communication across diverse populations.

• Support special projects related to health education and outreach.

• Respond to member inquiries in-person at designated community locations.

Qualifications

• Bilingual English / Spanish - Must be fluent in reading, writing, and speaking in English and Spanish

• Strong interpersonal skills with the ability to engage culturally diverse and low-income populations

• Healthcare or dental knowledge preferred

• Comfortable working independently and interacting with the public in community settings

• Ability to stand for extended periods and proactively engage passersby

• Problem-solving and critical thinking capabilities

• Proficiency in Microsoft Word, Excel, and Outlook

• Valid driver’s license and proof of insurance (minimum liability of $100,000)

• Flexible schedule - Must be willing to work up to two weekend days per month (Saturday or Sunday)

Why Join Us?

• Make a meaningful impact in your community every day

• Join a mission-driven team committed to health equity and access

• Grow with a company that values diversity and professional development

• Receive competitive compensation and benefits, including mileage reimbursement and flexible scheduling

• Work in an environment where your voice is heard and your work is valued

Ready to help us bring more smiles to our communities? Apply today and be a part of Liberty’s commitment to healthier futures!

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. This position is based out of Reno, NV. It is a Hybrid position, requiring Local Candidates work onsite from a healthcare partner's location in Reno, NV a minimum of 3 days a week.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $50,000 - $65,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.