Hybrid JD Logistics - Warehouse Supervisor (Burlington) at Jd.com

Job Title: Warehouse Supervisor – Inbound/Outbound
Location: Edgewater Park, NJ
Job Type: Full-time

Job Description

We are seeking a detail-oriented and hands-on Warehouse Supervisor to oversee daily inbound and outbound operations at our Edgewater Park facility. This role requires strong leadership, process improvement skills, and a commitment to operational excellence in a fast-paced logistics environment.

Key Responsibilities:

• Supervise daily inbound and outbound warehouse operations, ensuring timely, accurate, and efficient processing of shipments.

• Lead and coordinate a team of warehouse associates, including shift planning, task delegation, and performance management.

• Continuously evaluate and improve shipping and receiving workflows to increase speed, accuracy, and organization.

• Train, coach, and develop warehouse staff to meet operational standards and maintain high service quality.

• Monitor KPIs such as order accuracy, shipment timeliness, and inventory movement; address any deviations.

• Ensure strict compliance with company policies, safety protocols, and system (WMS) procedures.

• Act as the main point of contact for coordination with other departments including inventory control, quality assurance, and customer service.

• Communicate operational updates and company policies to team members in a clear and consistent manner.

• Assist the department manager with reporting, audits, and special projects as assigned.

Qualifications:

• Associate degree or higher preferred; equivalent experience accepted.

• Proficient in Microsoft Office; familiarity with WMS or ERP systems strongly preferred.

• Minimum 2 years of warehouse or logistics experience, with at least 1 year in a supervisory or lead capacity.

• Solid understanding of warehouse functions including receiving, putaway, picking, packing, and shipping.

• Strong leadership, decision-making, and problem-solving abilities.

• Reliable, responsible, and able to thrive in a dynamic work environment.