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Hungarian Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy MD Deutschland · Remote

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Description

Mercier Consultancy MD is thrilled to offer positions for Hungarian Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Hungarian and have a passion for providing top-notch customer service. As a representative, you will engage with our Hungarian-speaking clients, addressing their inquiries and ensuring they receive the best possible support during their interactions with us.


Key Responsibilities

  • Provide excellent customer support to Hungarian-speaking clients via phone, email, and chat.
  • Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
  • Resolve customer issues and complaints efficiently, focusing on customer satisfaction.
  • Document all customer interactions and maintain detailed records for future reference.
  • Collaborate with internal teams to improve service delivery and the overall customer experience.
  • Stay informed on product knowledge to assist customers effectively with their needs.

Requirements

  • Fluency in Hungarian (both written and spoken); English language skills are an asset.
  • Prior experience in customer service or support roles is preferred.
  • Strong communication and interpersonal skills with a customer-oriented approach.
  • Ability to manage multiple tasks effectively in a fast-paced environment.
  • Familiarity with customer support software and tools is advantageous.
  • Positive attitude and willingness to learn.
  • Attention to detail and strong problem-solving skills.

Benefits

  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...