Global Logistics Specialist bei Thinkahead
Thinkahead · United States, Vereinigte Staaten Von Amerika · Remote
Description
Duties/Responsibilities
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Coordinate end-to-end domestic and international shipments, including freight forwarding, customs clearance, and final delivery
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Serve as a primary point of contact for internal teams, carriers, freight forwarders, and customs brokers
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Partner with suppliers, warehouses, and logistics providers to schedule and monitor shipments
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Ensure compliance with international trade regulations, customs requirements, and company policies
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Prepare, review, and validate shipping documentation (commercial invoices, bills of lading, certificates of origin, etc.)
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Monitor shipments using tracking tools and provide proactive updates and exception management
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Identify and resolve delays, discrepancies, and service issues to minimize disruption
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Maintain accurate shipment records and support reporting on performance and exceptions
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Provide accurate and timely freight quotes, including duties, taxes, and accessorial costs
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Analyze shipment requirements and recommend efficient, cost-effective logistics solutions
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*Other job duties as assigned
Education and Experience
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2+ years of experience in logistics, transportation, or supply chain operations
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2+ years of customer service or client-facing experience
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Proficiency in Microsoft Excel and Word
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Familiarity with parcel and freight tracking systems
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Strong attention to detail and ability to work in a fast-paced environment
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3+ years of related logistics experience
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Knowledge of U.S. export laws.
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Experience with software programs relevant to logistics operations.
Knowledge, Skills, and Abilities
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Strong communication skills with the ability to convey information clearly and professionally
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High attention to detail and accuracy
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Strong time management and organizational skills
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Customer-focused mindset with a proactive approach to problem-solving
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Ability to manage multiple priorities and meet deadlines
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Ability to collaborate across cross-functional teams and external partners
Physical Requirements
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Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
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Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.