Admissions Coordinator bei The Arc of Ocean County

Description

Make a Difference from Day One – Join Our Team as an Admissions Coordinator

Are you passionate about helping individuals and families navigate life-changing services? Do you thrive in a role where relationship-building, advocacy, and organization come together? If so, we want to hear from you.

In this impactful role, you will be the welcoming first connection for prospective individuals and their families, guiding them through every step of the admissions journey with compassion, clarity, and confidence.

What You’ll Do
You will serve as a trusted resource and advocate, ensuring families feel informed, supported, and empowered as they explore services. Your work will include:

• Acting as the primary point of contact for prospective individuals and their families, providing timely and accurate information about our programs
• Coordinating and leading engaging facility tours that showcase our services and mission
• Managing the full admissions process, from documentation review to final approval
• Maintaining clear and consistent communication with applicants and referral sources
• Supporting families as they navigate DDD and other state and community systems
• Helping families understand eligibility requirements and connect with the right services and resources
• Assessing needs and linking individuals to both internal programs and community supports
• Advocating for timely access to services for those we support
• Building and maintaining strong relationships with referral partners such as support coordinators, case managers, and school districts
• Expanding outreach efforts by representing the organization at community events, school visits, and resource fairs

What Sets You Apart
You bring a strong sense of empathy and professionalism, with the ability to guide families through complex processes while making them feel heard and respected. You are organized, responsive, and energized by building meaningful connections in the community.

Why This Role Matters
You are not just managing admissions. You are opening doors for individuals and families, helping them access services that can truly change lives.

Location: Brick New Jersey

Schedule: Monday-Friday, 9a-5p with flexibility to meet with families and guardians

Requirements

1. Bachelor’s degree in Social Work, Human Services, Psychology, or a related field
2. Minimum of 5 years of experience in admissions, case management, family support, or a related field, including at least 2 years supporting individuals with disabilities
3. Working knowledge of DDD systems, eligibility processes, and community-based resources
4. Strong interpersonal and communication skills, with the ability to build trust and maintain effective relationships with families and community partners
5. Solid organizational skills with the ability to manage multiple priorities and maintain attention to detail
6. Proficiency in Microsoft Office and the ability to learn agency systems
7. Valid New Jersey driver’s license with a good driving record, no more than 5 points

Benefits

Comprehensive Benefits Package

• Medical, Dental, Vision Coverage with low deductible & $0 copay options
• Flexible Spending Account (FSA)
• 401(k) with agency matching
• Paid Time Off & Holiday Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Referral Bonus Program
• Supplemental benefits available