Senior Product Designer, Ticketing, B2B2C bei Playonsports
Playonsports · Remote, Vereinigte Staaten Von Amerika · Remote
Description
PlayOn is looking for a Senior Product Designer who is AI-forward, with strong product instincts, refined interaction and visual design skills, and a deep focus on user and business outcomes to join our Ticketing team.
This designer will lead the vision and execution of the full B2B2C experience across GoFan, the leading platform for high school digital ticketing. That means owning design for both sides of the platform: the internal admin tools that serve our customers (schools, athletic directors, and event organizers) and the consumer-facing UI that serves fans (parents, students, and attendees)—while shaping the broader ticketing ecosystem spanning mobile apps, web surfaces, and point-of-sale software.
As a Senior Product Designer, you’ll own complex, high-impact problem spaces—from discovery and strategy through execution and iteration. You’ll partner closely with PMs, engineers, and go-to-market teams to expand GoFan’s reach into new markets and customer segments, crafting experiences that resonate with both institutional partners and millions of fans.
You’ll also play a key role in reframing and visualizing the next evolution of GoFan’s product vision and market positioning—ensuring the platform continues to deliver a frictionless, trustworthy experience for consumers while scaling the admin tooling to meet the operational needs of new audiences. Critically, we expect this designer to be AI-forward: leveraging AI to process customer and consumer insights at scale, and using AI-powered tools to push design changes and accelerate iteration cycles.
The Outcomes You’ll Deliver
• Drive the next evolution of the GoFan experience across both admin and consumer surfaces, shaping how the platform serves new markets while maintaining the simplicity and reliability our customers trust
• Design seamless, conversion-oriented B2C experiences that elevate the fan journey—from event discovery to checkout and entry
• Design efficient, intuitive B2B admin workflows that empower event organizers to manage events, ticketing, reporting, and customer operations with minimal friction
• Create flexible, scalable UI and workflows that adapt to the needs of emerging customer types and event structures across both sides of the platform
• Leverage AI to synthesize customer and consumer insights, inform design decisions, and push design changes yourself—accelerating the pace from insight to iteration
• Help define and visualize the future vision of GoFan, aligning design direction with product and brand strategy
• Contribute to and evolve our design system to ensure consistency, accessibility, and scalability across a growing B2B2C product ecosystem
In this role, you can expect to
To thrive in this role, you have
How You Play
Additional Information
Company Overview
PlayOn is a dynamic growth-stage company dedicated to championing the spirit of play in the high school space. Backed by KKR, our family of brands—including GoFan, NFHS Network, and MaxPreps—empowers schools with innovative solutions and exceptional service. Our fan engagement platform is the only one that offers event ticketing, streaming, fundraising, concessions, merchandise sales, and website management in one place. We save administrators time so they can focus on what truly matters: supporting the students, staff, and fans who bring their programs to life.
Trusted by thousands of schools across the country, we're here to help create more instant replays, hold-your-breath moments, last-minute comebacks, and games you want to watch over and over again.
When being there means everything, we make sure you never miss a moment.
Why you’ll love working at PlayOn
Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions.
This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve.
Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team.
The Benefits We Offer
Multiple medical insurance plans to choose from
Dental, vision life and disability insurance
Employee Emergency Fund
Company equity (stock options)
Open PTO policy
401K plan with company match
Hybrid/flexible work environment
Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.
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