Sunshine Sachs Morgan & Lylis is a leading global communications agency built to navigate the complexities of a hyper-connected world. We represent the icons and innovators shaping culture—from global heritage corporations and high-growth tech startups to the non-profits, creative legends, and visionary founders who define the global discourse.
Our expertise spans the full cultural spectrum. We operate at the intersection of entertainment, social impact, corporate reputation, and consumer lifestyle, executing seamlessly across traditional media, social-first outlets, brand partnerships, and influencer ecosystems. Whether we are navigating complex crisis management, elevating advocacy campaigns, or launching global consumer brands, we are storytellers at our core.
You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens with the spotlight stays firmly on those we represent. We fly under the radar by design - preferring to let our campaigns, and our results, speak for themselves.
If you're driven, intentional, and ready to do good, we're ready for you!
Sunshine Sachs Morgan & Lylis has an immediate opening for a high-energy, multidisciplinary Front Office Manager for our Los Angeles office. This is a role for a natural host who is incredibly organized and possesses an unwavering can-do attitude. With more than 60 people in our Los Angeles office and offices across the country, we need someone who is comfortable managing meetings, planning activities, and coordinating seamlessly across different time zones.
You are the first point of contact for our employees, clients, and visitors, and you take genuine pride in ensuring that everyone who walks through our doors feels the energy of the agency. Whether you are mitigating a scheduling conflict, liaising with a vendor, or welcoming a new hire, you do so with a sharp blend of EQ and IQ. If you are a proactive problem-solver who enjoys being at the center of the action, we want to hear from you.
The Role:
The Ultimate Host: Welcome employees, clients, and visitors throughout the day. You set the tone for the office, fielding inbound calls and managing the receipt and disbursement of all deliveries—from high-stakes packages to vendor goodies—with efficiency and grace.
Environmental Stewardship: Maintain the appearance of the front office, kitchen, breakroom, and all common areas. You take ownership of the space, ensuring it is always client-ready and reflects the high standards of the agency.
Logistics & Inventory Management: Own the upkeep of multiple inventories, including office supplies, coffee, and pantry essentials. You manage the stock room and place orders proactively to ensure the office engine never stops running.
Vendor & Facility Liaison: Manage relationships with company vendors, ensuring COIs are up-to-date and coordinating with facility management for cleaning, catering, inspections, and security services.
Meeting & Activity Coordination: Manage conference room requests and mitigate scheduling conflicts with ease. You play a key role in the planning and coordination of in-office and off-site activities, ensuring our culture remains vibrant and connected.
Employee Experience: Serve as a primary resource for employee queries and office FAQs. You welcome new employees with comprehensive office tours and arrange desk availability for visiting colleagues from our other national offices.
IT & Operations Support: Assist with the shipping and receiving of IT hardware for new, current, and departing employees, ensuring the onboarding and offboarding process is handled with total precision.
Relationship Driven: You recognize that a great office culture is built on trust and helpfulness. You lead by example in every interaction—prioritizing integrity, transparency, and a solution-oriented attitude in all that you do.
Who You Are:
The Organizational Expert: You have previous experience in office management, administrative support, or front office operations. You are detail-oriented and able to excel at managing multiple projects simultaneously without missing a beat.
A Natural Communicator: You possess great written and verbal communication skills. You welcome questions and enjoy being the person the team turns to for support and information.
Tech Savvy: You are proficient in MS Office Suite and Zoom, and you have a solid understanding of general administrative responsibilities and office technology.
Punctual & Reliable: You value punctuality and believe that if you are on time, you are late. You take accountability for your desk and your responsibilities, ensuring the front office is always covered.
Culturally Aware: You have a genuine interest in what is going on in the world, from politics to the social arena. You enjoy being part of a mission-driven environment where your work contributes to the greater good.
Driven to Over-Deliver: You take genuine pride in exceeding expectations. You don't just check tasks off a list; you look for ways to make the office experience better for everyone.
Additional Information
Benefits x Perks
We go well beyond the benefits that you’re looking for like medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Eligible employees at Sunshine Sachs Morgan & Lylis may access these benefits, along with many additional perks including, a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.).
SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
There’s more!
From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are a big deal here and since we are into promoting from within, we make sure to provide more than enough tools for you to learn and grow. We are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Industry series where industry thought leaders provide valuable insider info on how to work with them and their colleagues.
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