Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
Position Summary
The Human Resources Coordinator plays a vital role in supporting the HR Department and enhancing the overall team member experience. This position is responsible for maintaining accurate records, coordinating orientations, training, and events, and fostering clear communication across the SV Team. Serving as the primary point of contact for HR-related inquiries, the coordinator provides information and correspondence based on accurate knowledge and, when appropriate, professionally refers matters to the HR Manager or other qualified team members. Success in this role requires strong attention to detail, discretion with sensitive information, and a consistent commitment to confidentiality. The coordinator exemplifies a friendly, service-oriented approach while ensuring all communication and support align with company policies and standards.
The Human Resources Coordinator works closely with the Human Resources Manager and Director of People & Culture to uphold and champion the values that make Sand Valley special - genuineness, stewardship, collaboration, curiosity, and passion.
Primary Duties and Responsibilities
Lead the ADP onboarding process, ensuring timely completion and regulatory compliance.
Maintain accurate and confidential electronic personnel files and HR documentation.
Support new hire onboarding, orientations, and other employee training sessions.
Ensure HR records, files, and reports are up to date and maintained with integrity.
Actively seek growth opportunities and take initiative to expand responsibilities.
Manage the resort-wide two-way text messaging system to ensure prompt, clear communication.
Assist in preparing and distributing correspondence, announcements, and departmental communications.
Maintain various HR logs and prepare reports accurately and on schedule.
Support performance management processes and maintain related documentation.
Assist with OSHA reporting and Workers’ Compensation documentation.
Provide administrative and clerical support to the HR team.
Help coordinate team member events, celebrations, and recognition programs.
Partner with HR and resort leadership to enhance team member engagement through recognition initiatives aligned with the SV Brand Lens.
Assist with the end-of-season offboarding process, ensuring accurate handling of termination dates, benefits, and PTO payouts.
Support exit interview coordination and record maintenance.
Manage team member bulletin boards across all SV properties.
Assist with special projects and initiatives as assigned.
Perform other related duties as needed.
Qualifications
High School Diploma required.
Experience in human resources, business administration, hospitality, or a related field preferred.
Strong written, verbal, and interpersonal communication skills.
Ability to analyze and solve problems while managing multiple priorities with minimal supervision.
Positive attitude, professional manner and appearance in all situations.
Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Excellent organizational skills and attention to detail.
Demonstrated critical thinking and problem-solving abilities.
Proactive and forward-thinking approach to daily tasks and projects.
Ability to manage multiple priorities in a fast-paced environment.
Proficient in HR systems, Microsoft Office Suite, and related administrative tools.
Classification:
Full-Time Year Round | Hourly | Non-Exempt
Additional Information
Sand Valley LLC is an Equal Opportunity Employer
We participate in E-Verify to confirm employment eligibility.
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