Senior Content & Comms Manager - 12 month FTC bei Moneybox

What You'll Do

• Developing and driving content and comms strategy in line with business and commercial goals, ensuring alignment with wider Content & Comms team activity.
• Producing integrated content and comms plans, to engage with our customers across email, push notifications, in-app merchandisable spaces, blogs, video, website and more. 
• Ideating, optimising and evaluating in-app content, using data and tools to inform decision-making, ensuring a personalised experience that leads to better customer outcomes. 
• Ideating best in class content initiatives that engage and educate audiences.Working closely with cross-functional teams and building strong internal relationships, notably with the Product, CRM & Insights and Commercial teams.
• Being accountable for the performance and results of owned campaigns and content, thinking creatively about how to solve problems and deliver ongoing performance against company objectives.
• Developing a deep understanding of customer behaviour and how this influences our content and comms decisions.
• Integrate AI best practices to increase BAU efficiencies.
• Championing content and comms innovation and best practice with the team and wider business, coaching/managing more junior team members where relevant.
• Briefing internal and external designers and creators to develop relevant creative assets, working collaboratively to deliver high quality campaigns.
• Acting as a guardian for the Moneybox brand, ensuring tone, personality and style is consistent with our brand guidelines.

Who You Are

• Have a genuine interest in Moneybox and the services we offer.
• Excited about being part of a fast-growing company that’s on a mission to give everyone the means to get more out of life.
• A driven, committed person who’s looking to accelerate their career in a scale-up business.
• A skilled copywriter who likes a challenge, with meticulous attention to detail.A proactive self-starter with strong project management and organisational skills.
• A curious, creative and collaborative person who combines a bias for action with a willingness to learn and solve problems independently.
• A strategic thinker who is able to break down complex problems into actionable components.
• Collaborative team player who is able to take feedback on board.
• A great communicator who has a passion for their work and the people they work with.

Experience and Skills

• Minimum 7 years’ relevant experience (within financial services preferred).
• Proven track record in creating high quality and personalised content and customer comms to deliver commercial value for a business, as well as engage and educate a community. 
• Excellent copywriting and creative skills.
• Strong organisational and project management skills with meticulous attention to detail.
• Proven experience using data and commercial thinking to effectively inform content creation and deliver positive outcomes.
• Confident communicator with the ability to work unsupervised and as part of a team.
• Fosters positive team morale and inclusivity, facilitating collaboration between team members across the business.

What's in it for you?

• Opportunity to join a fast-growing, award-winning and super ambitious company
• Work with a friendly team of highly motivated individuals
• Be in an environment where you are listened to and can actually have an impact
• Thriving collaborative and inclusive company culture
• Mission + Functional team socials every 8 weeks
• Company pension scheme
• Hybrid working environment
• Home office furniture allowance
• Personal Annual Learning and Development budget
• Private Medical Insurance
• Health Cash Plan (cashback on visits to the dentist & opticians etc)
• Cycle to work scheme
• Wellhub subscription to a variety of gyms and wellbeing apps
• Enhanced parental pay & leave
• 25 days holiday + bank holidays with additional days added with length of service.