[WEBTOON] IT & Security Analyst bei WEBTOON Entertainment Incdot (Wa

Essential Duties: IT Operations & Support

• Oversee and perform the IT employee lifecycle (onboarding, off-boarding, role changes), managing account provisioning, system access, and device deployment/collection.
• Administer, maintain, and ensure the reliability of core corporate IT systems (e.g., Google Workspace, O3S, Slack, video conferencing, Atlassian).
• Manage the full lifecycle of IT assets, including inventory tracking, procurement, and vendor relations.
• Develop, implement, and maintain IT policies, procedures, and user documentation for the LA office, aligning with global standards.
• Act as the LA office's primary IT contact, collaborating with global IT teams on system upgrades, migrations, and new implementations.

Essential Duties: Security Operations & Governance

• Operate, monitor, and manage day-to-day security solutions, with a strong focus on Data Loss Prevention (DLP) tools.
• Monitor security alerts from various systems (SIEM, DLP, Endpoint Security, IAM), conduct initial triage, and escalate or remediate as appropriate.
• Serve as the first point of contact for user-reported issues or complaints regarding security tools, providing timely troubleshooting and resolution.
• Collaborate closely with the Security Manager (based in Korea) to implement, tune, and enforce global security policies and procedures locally.
• Assist in responding to security incidents and conducting vulnerability assessments.
• Support internal and external audits (e.g., ISO 27001/27701) by gathering evidence and assisting with remediation tasks.
• Assist in delivering local security awareness training, phishing simulations, and other educational programs.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or a related field, OR equivalent professional experience.
• 3+ years of combined experience in IT Operations (System Administration) and/or Information Security Operations.
• Must be a resident of the Los Angeles, CA area.
• Strong hands-on experience with IT systems administration and troubleshooting in a mixed environment (macOS and Windows).
• Experience with user administration and Identity & Access Management (IAM) for systems like Google Workspace, O365, and Active Directory.
• Hands-on experience operating or managing security tools (e.g., DLP, Endpoint Detection and Response - EDR, SIEM).
• Excellent communication, problem-solving, and customer service skills.
• Ability to work independently, manage multiple priorities, and collaborate effectively with a remote, global team.
• Must have the flexibility to adjust working hours as needed to collaborate with teams in different time zones (e.g., Korea).

Preferred Qualifications:

• Bilingual proficiency in Korean and English is a strong plus.
• Knowledge of cloud security concepts and environments (e.g., AWS, GCP).
• Familiarity with information security standards and frameworks (e.g., ISO 27001, NIST).
• Relevant security certifications (e.g., CompTIA Security+,) are highly valued.

What We Offer:

• Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
• Health benefits, including vision and dental!
• Generous PTO and Parental Leave Top-up
• 401K Contributions 
• Commuter Benefits 
• Global WEBTOON and LINE FRIENDS discount program
• Winter break shutdown and a whole lot more!