Product Owner/Business Analyst - Retail bei Zensar Technologies Ltd

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.

Job Title: Product Owner / Business Analyst – Retail Store Operations

Location: Atlanta, GA

Position type: C2C

What's this role about?

Seeking a dynamic and experienced Product Owner / Business Analyst with a strong background in retail store operations. The ideal candidate will act as a bridge between business stakeholders and technology teams, driving the development of solutions that enhance store efficiency, customer experience, and operational excellence.

Job Description

Key Responsibilities:

• Serve as the primary liaison between store operations teams and technology teams.
• Gather, analyze, and document business requirements related to store systems, workflows, and processes.
• Define and prioritize product backlogs, ensuring alignment with business goals and customer needs.
• Collaborate with cross-functional teams including engineering, UX, and QA to deliver high-impact solutions.
• Conduct gap analysis and propose process improvements for store operations.
• Facilitate workshops, stakeholder meetings, and product demos.
• Ensure timely delivery of features and enhancements through Agile methodologies.
• Monitor KPIs and success metrics to evaluate product performance and adoption.

Required Skills & Qualifications:

• 8+ years of experience as a Product Owner or Business Analyst in the retail domain, with a focus on store operations.
• Strong understanding of store workflows, POS systems, inventory handling, and customer service processes.
• Proven experience in Agile/Scrum environments.
• Excellent communication, stakeholder management, and documentation skills.
• Ability to translate business needs into clear technical requirements.
• Experience with tools like JIRA, Confluence, Visio, and Wireframing tools.

Advantage Zensar

We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. 

Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.

At Zensar, you Grow, Own, Achieve, Learn. 

Learn more about our culture: https://www.zensar.com/careers/who-we-are

Ready to #ExperienceZensar?

Begin your application by clicking on the ‘Apply Online’ button below. 

Be sure to have your resume handy! 

If you’re having trouble applying, drop a line to [email protected].