Technical Lead - HW System & process bei Thales

Location: Bangalore, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Technical Lead - HW System & process

Primary Purpose of the Role:

The Engineering Coach & Improvement role supports Thales UK, Domains, teams and individuals to help them become more autonomous and constantly improve in their Lean and Agile approach in order to deliver a quality product to end users. They focus / contribute to the definition and dissemination of best practices and the implementation of operational models in order to promote the empowerment of teams while maximizing the efficiency of projects.

Principal Relationships:

Interaction with the following key roles:

• Chorus Process Owners and Local Process Correspondents

• Heads of Engineering Operations (UK & Domains)

• Heads of Disciplines (UK & Domain)

• Chorus Quality Buddies

• Critical Project Team Members

• Talent Learning and Culture (HR)

Key Responsibilities and Tasks:

As an Engineering Coach & Improvement engineering within Thales UK you will:

• Refine / Develop effective process tailoring to support Thales UK Domains

• Deliver against the Engineering Process Roadmap

• Identify improvement areas and drive the implementation of change

• Provide support (guidance and training) to Thales UK Domains on the engineering process including:

  • Tailoring of the engineering / DDQS Chorus process

  • Process guidance and query resolution

  • Support to Co-Assessments

  • Development of training material

  • Support to training delivery

• Drive teams process by facilitating events/ceremonies and Agile workshops to become self-organized teams

• Set up environment where trust and transparency are key pillars

• Good understanding of the development lifecycle and lifecycle products.

• Provide technical advice to all technical matters and management issues related to the Systems Engineering Group.

• Provide assistance and guidance to the Project Systems Engineers for their responsibilities and design decisions

• Develops and trains Systems Engineering resources supporting availability of adequate and qualified staff to perform and/or lead the design/requirements developments for the project/products, including acceptance requirements.

• Keep abreast of technical development both within and outside of the company.

• Identify training, development and performance needs

• This role is often the technical focal point for the System Engineering process and must be able to resolve all issues, problems, questions and conflicts in the entire system. This requires frequent handling of new and unusual issues therefore a proven record of working in a Systems Engineering Management function is required.

Key performance Indicators against Responsibilities and Tasks:

As an Engineering Coach & Improvement engineering within Thales UK the applicable KPIs are:

• Process Validity – evidence of regular review

• Engineering Maturity Assessment – improved maturity demonstrated through Co-Assessments

• Response (lateness) to process queries

• Feedback on Process Training

• EEI / DOTD in terms of process efficiency

Expected Competence Level:

Skills (underpinning Knowledge)

• A detailed and varied understanding of engineering process across multiple project types and sectors

• Able to use a range of IT tools.

• Has a sound ability to define the use of System Engineering tools.

• Has detail knowledge of configuration control processes.

• Can manage a complex project through a defined design process and is able to tailor Chorus 2.0 to project needs.

• Can define and use metrics as part of Quality assurance & control to change and re-model a System Engineering process.

• Working knowledge of project plans.

• Has knowledge of Engineering Safety Management

Experience:

• Have significant experience working within Agile and remote teams

• You are a trainer, the one who knows how to deliver proper training session on principles, practices or tools

• You are a consultant, the one who knows how to provide a turnkey solution to a problem

• You know the following tools and methods: XP, Scrum, Kanban, Software Craftsmanship, change management, management 3.0 or even coaching and systemic analysis

• You have in-depth knowledge in Agile practices, Lean methodologies, project management and associated tools

• You are able to animate meetings, workshops and training sessions– in English

• You have the ability to share with people from different jobs and backgrounds

• You have knowledge in digital transformation

• You are able to move forward in changing environments

• The post holder should have strong interpersonal skills and the ability to communicate at all levels in the spoken and written word. A good outward appearance, self-motivation and the ability to work under pressure are vital.

Position: Coaching & Improvement Engineer

Values & Behaviors:

• Can foster more effective, transparent, autonomous, and cohesive teams, and to enable better outcomes, solutions, and products/services for customers

• Acts as an effective communicator (especially in case of conflict)

• Recognized as a team-player and enjoy collaborative work

• Innovate – Be motivated to search for novel and unique design solutions.

• Team working – Maximize the use of the wider Thales community to produce winning solutions.

• Develop people – Be prepared to share your ideas and experience with the wider Thales engineering community.

• Safety – Totally embrace the Thales safety culture to provide a safe and healthy working environment for all.

• Ethics - Thales employees must be exemplary in their ethical conduct and social responsibility.

• Job holders will be expected to perform in line with the Thales Code of Practice, Policies and Procedures.

Desirable Qualifications and Certification:

• You graduated with a Master of Engineering, Computer Science or related field in University.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

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