Sale/ Operations Manager bei CR&R Incorporated

Description

Haulaway Storage Containers is a subsidiary of CR&R Incorporated. Our commitment to service goes back to 1968, when we were the first to offer temporary portable storage containers to the construction industry.

Haulaway Storage Containers has service centers throughout the western United States, serving Arizona, California, Oregon, Washington, Nevada, Utah and Colorado.

Operations Manager

Haulaway Storage Containers has dynamic sales team dedicated to delivering exceptional service and value to our customers. Exciting opportunity for an Operations Manager with a well-established, industry leader in Environmental Services.

In this role you will oversee the day-to-day operations of the Roll-Off and other lines of transportation business in Southern California, providing multi-departmental leadership and operational management to establish and achieve performance & productivity metrics, as well as drive cost management processes.

Successful candidates will have a history of demonstrated success in the transportation and/or logistics industry, experience managing & coaching drivers, good computer skills, and a solid understanding of the waste industry (preferred).

Our company offers excellent health benefits, 401k plan and positive work culture.

Position Responsibilities:

• Oversee daily operations of the roll-off division, ensuring efficient routing, dispatching, and service delivery.
• Monitor budget and operating metrics while optimizing processes, procedures, and performance.
• Ensure that all facilities are in compliance with all Federal, State, OSHA, DOT and Local regulations and requirements.
• Oversee personnel needs of the locations including selecting, coaching, disciplining, and training employees and evaluating their performance. Provides input into termination, compensation, and promotion decisions.
• Participate in regular P&L reviews to ensure that budgets are met; develop and implement programs for achieving optimal equipment utilization, equipment preservation, and conservative labor and material costs.
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Salary Starting at $70-$90k yearly 

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Qualifications

Primary Job Functions:

• Train and support Inside Sales/Account Managers on customer service, pricing, order entry, and proper roll-off product knowledge.
• Lead and manage operational workflows for roll-off hauling services.
• Manage the Sales Team day-to-day operations, maintain performance standards to consistently achieve productivity metrics.
• Review daily, weekly, and monthly reports to track performance, identify issues, and recommend corrective actions.
• Support the team in upselling additional services such as extra pulls, exchanges, and permanent service conversions.
• Work closely with leadership on budgeting, staffing, hiring, and resource planning.
• Serve as the primary point of contact for major accounts, resolving service or billing concerns and building long-term customer relationships.
• Supervise, mentor, and develop the Inside Sales/Account Manager team, providing coaching, performance feedback, and workflow support.
• Collaborate with Sales, Dispatch, Yard, and Safety teams to coordinate container availability, timely service, and operational priorities.
• Approve pricing adjustments, credits, or service exceptions based on company guidelines.
• Oversee schedules, PTO requests, and workload distribution for operations and sales support teams.

Candidate Qualifications:​​​​​​​

• Bachelors Degree required (Business preferred) or equivalent experience.
• 5+ years of operations management experience, ideally in waste management, transportation, logistics, or a related service industry.
• In depth knowledge of DOT, OSHA, and other related state and federal regulations.
• Waste / Recycling or Transportation Industry experience.
• Experience managing a sales or customer service team (Inside Sales, Account Managers, or Customer Support).
• Strong understanding of roll-off equipment, container sizes, routing, and hauling operations (preferred).
• Excellent leadership, coaching, and communication skills.
• Ability to work in a fast-paced environment and manage competing priorities.
• Strong problem-solving skills, especially with customer complaints, scheduling issues, or operational conflicts.
• Proficient in dispatching systems, CRM platforms, MS Office Suite, and order-entry systems.
• Ability to analyze data and create action plans to improve service performance.
• High level of professionalism, customer service, and team collaboration.

EEO Statement: C R & R is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law..

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