Transfer Admission Counselor bei Gwynedd Mercy University

SUMMARY 

Gwynedd Mercy University is looking for a coachable, enthusiastic, relationship builder to be on our admissions team. If you’re looking to turn your natural ability to build relationships with others into a rewarding career in higher education, we invite you to apply for our transfer admission counselor role at GMercyU.

In this role, you will serve as an enthusiastic and knowledgeable ambassador for the University in the recruitment of students that have prior college experience and will be bringing in college credits from institutions in pursuit of GMercyU bachelor’s degrees. The person in this role will have the opportunity to build relationships with prospective students and families to ensure they have accurate and personalized information, and clearly understand the value of completing their degree at GMercyU through consistent communication and outreach via phone, email, text, and in person outreach and follow up. The assigned recruitment territory will include community colleges across Southeast and Central PA as well as Southern and Central New Jersey. The role will also be responsible for cultivating relationships and engaging partners at community colleges, community organizations, and other organizations that may have a positive impact on the support and engagement of transfer students. While some relationships have been established, the opportunity to grow and establish new partnerships is welcome and encouraged in this role. 

Although fluency in Spanish is not required, this position has the opportunity to integrate bi-lingual skills into the role. 

The chosen candidate will wholeheartedly embrace the department’s quality standards of accuracy, engagement, hospitality, and efficiency to ensure students have an excellent experience at each stage of the admissions process. This position requires some travel, event support, and night and weekend work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed. 

Serve as an enthusiastic and knowledgeable ambassador for the University and its many curricular and co-curricular programs. The ability to understand and clearly articulate programs, requirements, and benefits is a must.

Proactively build and cultivate a recruitment territory as assigned.  This includes traveling to various colleges and other locations for planned events during the day, in the evening, and on weekends as needed.

Develop relationships with college and university counselors, teachers, administrators, advisors, businesses, community members, and other influencers in order to promote the University and grow enrollment in the transfer student arena.
 
Engage with prospective students to grow the applicant pool; promptly respond to questions and address potential areas of concern; support students in moving through the application process, and make decisions and/or recommendations regarding admissibility according to University policy; determine merit scholarship eligibility; and guide admitted students through the enrollment process. Detail orientation is a must.

 Present ideas on the creation of materials that directly correlate with the recruitment of transfer student populations.

The ability to work in a variety of systems, including a Customer Relationship Management (CRM system) will be expected. Previous experience in the Slate CRM is preferred, but not required for this position. 

If fluent in Spanish, provide support for families and students that may need additional language support, including via phone and in-person.
 
 Participate in the planning and staffing of special events related to the recruitment of transfer students
 
 Serve on university committees as appropriate and desired
 
 Valid driver's license and reliable personal transportation is required.

QUALIFICATIONS To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

 Education/Experience 
 Bachelor's degree required. At least one year of sales/admissions recruitment experience preferred. Successful candidates will be self-starters who enjoy meeting with new people and have strong communication and follow up skills.
 
Technical Skills 
 Proficiency with a personal computer for word processing, spreadsheet creation and management and data base management; Customer Relationship Management (CRM) experience preferred but not required.
 
 
Language Skills 
 Ability to read and interpret professional journals; ability to communicate information about Gwynedd Mercy University to transfer students and their families. Excellent writing, public speaking and presentation skills. Fluency in Spanish is highly desired but not required.
 
Mathematical Skills 
 Ability to apply mathematical concepts to practical situations. Ability to work with statistical information. 
 
Reasoning Ability 
 Ability to apply principles of logic and problem solving to a wide range of problems. Individual must be able to think critically and have high attention to detail.
 
Interpersonal Skills 
 Ability to interact effectively, positively, persuasively and professionally with both internal and external constituent groups. Ability to be self-directed and work independently is essential, along with the ability to take an active role as part of a team.
 
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
 While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.