Exciting Opportunity: Hotel Manager at the Wandering Buffalo in Bozeman

We are seeking a dedicated and experienced Hotel Manager to lead the operations at the Wandering Buffalo, a unique boutique hotel that opened in August 2025 in downtown Bozeman. This hands-on leadership role offers the chance to oversee a vibrant, Yellowstone-inspired property with 38 keys, providing guests with an adventurous yet cozy experience.

As Hotel Manager, you'll be the driving force behind delivering exceptional guest service, managing daily hotel operations - including housekeeping, maintenance, and guest relations - and fostering a positive, community-focused environment. You will work closely with a talented team, oversee inventory needs, and ensure the hotel consistently exceeds standards for cleanliness, maintenance, and guest satisfaction.

If you're a proactive leader with a strong hospitality background and a passion for creating memorable guest experiences, this is an exciting opportunity to make a visible impact in Bozeman’s dynamic hospitality scene. https://www.wandering-buffalo.com/ 

Salary & Benefits: 

• Up to $80,000 annually (based on experience)
• Competitive bonus structure
• Our Employee Benefit Program through Level 5 Hospitality offers options for medical, dental, vision, 401(k), and other benefits. Employees can enroll in these plans; participation and costs are employee-paid

Job Summary:

The Hotel Manager is responsible for overseeing all operational aspects of a limited-scope hotel, ensuring the highest standards of guest service and satisfaction. This hands-on role will be the primary point of contact for all hotel functions, directly responsible for Guest Service, Housekeeping, Maintenance, and ensuring all inventories are well-maintained and readily available to create exceptional guest experience.

Supervisory Responsibilities:

• Directly responsible for recruiting, hiring, onboarding, and training all hotel staff to meet business demands.
• Leads day-to-day operations and staffing of the hotel, guiding, coaching, and training employees to meet service standards.
• Provides timely feedback and performance evaluations, as well as coaching and disciplinary action as needed.
• Fosters a positive and productive work environment.

Duties/Responsibilities:

• Oversees and manages all hotel operations, including housekeeping, maintenance, and guest services, ensuring seamless coordination and efficiency.
• Ensures that all hotel inventories, including guest supplies, linens, and other essential items, are adequately stocked, well-maintained, and readily available to meet guest needs.
• Implements and maintains standards for cleanliness and maintenance throughout the hotel, ensuring that all areas meet or exceed expectations.
• Conducts regular inspections to ensure compliance with standards and regulations, ensuring all rooms are in operational order and free of out-of-order status.
• Manages guest relations, proactively addressing guest concerns, resolving issues, and ensuring exceptional service.
• Staffs the hotel to appropriate business levels to meet demand and ensure coverage during any staffing shortages.
• Achieve monthly Gross Operating Profit, ensuring the hotel meets financial goals.
• Maintains minimum acceptable standards for third-party OTA bookings (e.g., Expedia, Booking.com).
• Serves as the direct liaison with the regional sales team, engaging in revenue and sales meetings, and providing feedback to influence revenue strategies.
• Maintains a visible presence in public areas, actively engaging with guests and staff.
• Ensures timely resolution of maintenance issues.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Good verbal and written communication skills.
• Good interpersonal and customer service skills.
• Basic organizational skills and attention to detail.
• Problem-solving abilities.
• Basic leadership and supervisory skills.
• Working knowledge of hotel operations and the hospitality industry.
• Proficiency with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of 3 years of hotel management experience.

Physical Requirements:

• Must be able to remain in a stationary position during the shift
• Must be able to access and navigate the facility
• Must adhere to safety requirements and wear appropriate protective equipment
• May require physical exertion, including the ability to move objects weighing up to 50 lbs
• Valid Driver’s License