Assistant Manager bei ECONOMY WHOLESALE GROCERS

Become a part of the Economy Team

A Little About Us

What started as a family business in a small, two-story building at 219 S. Ochoa in 1958 now includes multiple sites, a distribution center, and a customer service center, with goals of further expansion in the near future. As a family-run business, we care about the people and areas we serve. Our market knowledge, cross-border partnerships, export services, and professional bilingual team have helped make Economy Wholesale Grocers the regional leader in wholesale commerce, serving the U.S. and Mexico. 

What we are looking for

Highly motived individual who provides outstanding customer service by assisting with management of the operations and activities of the store and staff; works closely with store manager in making decisions that contribute to the store’s success. Is responsible for directing the entire team to achieve the goal of a fully stocked, clean and shoppable store.

Duties And Responsibilities:

• Supervise sales floor, providing high-quality customer service and maintaining merchandising and cleanliness standards.
• Demonstrates professionalism and integrity in all interactions; maintains confidentiality and sets an example of appropriate workplace conduct.
• Supports company initiatives to create a sales-driven, customer-first culture.
• Ensure that the staff is fully trained and has a full knowledge of all products.
• Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register, and customer service area is processing customers in a timely manner.
• Set the example of learning and mastering all POS and WMS systems to coach and mentor others in their facility.
• Ensure the proper replenishment of the store by properly maintaining the ERP database as well as all inventory and warehouse levels.
• Collaborates closely with Buyers, Cash Cage, Receiving, Will Call, and Customer Sales departments to ensure seamless operations and customer satisfaction.
• Ensure store is ready for business at opening by having constant communication with the night shift supervisor and their team to maintain accuracy in replenishment, inventory movement, and store readiness.
• Assure staff conforms to organizational policies and procedures, attendance standards, and performance expectations while fostering a respectful and supportive environment.
• Provide day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance and encourages continuous improvement and teamwork to maintain a positive work environment.
• Respond to the needs of all team members by collaborating with Human Resources and ensuring the Team Member Handbook is used as a reference.
• Provides training, sets performance goals, and provides evaluative feedback to all direct reports.
• Effectively manage schedules and workflow.
• Monitor and order all DSD products on a timely basis.
• Monitor and ensure compliance with all SSOP and food safety processes and procedures.
• Prepare all required reports and paperwork and identify sales opportunities, operational inefficiencies, and training needs.
• Performs other related duties as assigned by management.

Qualifications:

• Minimum of an associate degree (AA) or equivalent from a two-year college or technical school.
• Ability to work a flexible schedule (including evenings, weekends, and holidays if needed).
• Demonstrated proficiency in supervising and motivating subordinates.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills and interpersonal abilities.
• Strong organizational, problem-solving, and analytical skills; able to manage various priorities and simultaneously in a fast-paced work environment.
• Versatility, flexibility, and a willingness to work within constantly changing priorities and deadlines.
• Excellent customer service skills.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Proficient in all Microsoft Office applications and store management systems.
• Must be fluent / bilingual in Spanish and English to include reading, writing, and speaking.

Physical Demand And Work Environment:

• Frequently required to stand, walk, and sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb ladders, balance, bend, stoop, or kneel.
• Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally work in high, precarious places.
• Occasionally exposed to extreme cold temperatures ranging from -10˚ to 40˚.
• Continually exposed to outside weather conditions.
• Frequently required to lift/push/carry items less than 25 pounds and up to 80 pounds. 
• Frequently work near moving mechanical parts.
• Performs other related physical duties as assigned by management.