Director, Advancement Services bei MOUNT ST JOSEPH UNIVERSITY

Description

Since 1920, Mount St. Joseph University has provided an education that is based on interdisciplinary liberal arts and professional curricula emphasizing mission, values, integrity, and social responsibility. Faculty and staff deliver high-quality academics, hands-on experiential learning, and personalized attention to support student success. Join our award-winning team, recognized as a 'Best College to Work for,' and be part of a vibrant culture that places a premium on collaboration and belonging.

Purpose:

The Director of Advancement Services is responsible for the strategic direction of the Advancement Services team and works closely with other directors of Institutional Advancement (IA) and key Advancement personnel to provide insight and analysis for all data, systems, and technology decisions. The Director has oversight and management responsibility for our CRM, data integrity and compliance, gift accounting, biographical records, reporting, and reconciliation with Finance and the University’s auditors. The Director leads the identification, maintenance, assessment, and management of Advancement’s CRM (Blackbaud’s Raisers Edge/ NXT), as well as all associated tech platforms and their vendor relationships and contracts. The Director maintains several strategic partnerships with campus community members, including Information Systems and Services, Finance, Marketing, Registrar, Purchasing, and Admissions. The Director reports directly to the Vice President for Institutional Advancement and is a member of the Advancement leadership team.

Duties:

Operations Oversight and Direction for Advancement Services:

• Understand and advocate for the tools and personnel necessary to lead a 21st-century Advancement Services team.
• Responsible for developing advancement’s technology strategic plan in partnership with senior leadership.
• Sets and communicates prioritization for ongoing Advancement Services tasks and project work.
• Guide and direct staff through training, processing, and handling constituent data; supervises 1-3 advancement services team members.
• Responsible for developing Advancement’s Stewardship strategies and providing oversight for Stewardship activities.
• Responsible for developing Advancement’s Prospect Development strategies and working with the frontline teams to ensure constituents are following move management best practices.
• Using independent judgment and discretion, plan budgets resources, formulate policy, develop procedures, and provide direction in the daily operations of IA.
• At the direction of the VP, serve as primary contact for regular operational purposes with other campus offices, including Finance and Marketing departments.
• Create and maintain formal documentation of Advancement operating/gift acceptance policies and procedures.
• Using independent judgment and discretion, plan budgets resources, formulate policy, develop procedures, and provide direction in the daily operations of IA.
• At the direction of the VP, serve as primary contact for regular operational purposes with other campus offices, including Fiscal and Marketing departments.
• Create and maintain formal documentation of Advancement operating/gift acceptance policies and procedures.

Database-Donor Records Management:

• Create and administer Blackbaud Raisers Edge database reports to address advancement needs. Must be willing to learn new CRM modules and effectively cross-train team members.
• Oversight for the preparation of donor receipt letters, donor recognition or impact letters, and related correspondence.

• Responsible to track progress against goals for all team key performance indicators.
• Working with the Advancement team, construct the necessary lists, reports, and tracking tools to support fundraising efforts including data/benchmarking.
• Serve as the check-point for quality control for all records, reports, lists and data.
• Manage data collection and response to industry data surveys (e.g., VSE, NEAR, US News & World Report, Vassar FACT Book, etc.).

Collaboration and Customer Service

• Oversee Advancement Services participation in the annual audit, ensuring timely provision of needed documentation and reports.
• Develops and maintains very positive and professional customer service attitude.
• Other duties as assigned.

Primary Contacts:

All Institutional Advancement staff; President and Presidents Administrative Assistant, Board Trustees, MSJ alumni, donors, and other members of the University community; Fiscal, Marketing, ISS, and Institutional Research departments

Supervision Exercised:

Direct supervision of 1 - 3 IA staff.

Supervision Received:

Works under the general direction of VP of Institutional Advancement

Qualifications

Education: Bachelor’s degree required

Experience: At least seven (7) years of experience in the advancement services or related technical field and a nuanced understanding of this role in the success of Institutional Advancement

Work Environment, Physical Demands: Working some nights and evenings required; computer data input; multiple concurrent tasks with service interruptions; strict confidentiality; detailed work.

Benefits
Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Tuition Remission for you and your family.
• 403b Retirement
• Excellent benefits including medical, employer HSA contributions, dental, vision, life, parental leave.
• Generous PTO.
• 16 paid holidays.
• Competitive salaries.
• Opportunity to work in a dynamic and collaborative educational environment.
• Professional development opportunities.

To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.

A review of resumes will begin immediately and continue until the position is filled.

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Mount St. Joseph University is an Equal Opportunity Employer